Contact Center Representative

🕒 May 13

🌺 Hawaii, Nevada – Remote

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💵 $18 - $23 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

👻 Ghost score 53%

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Logo of Aloha Pacific Federal Credit Union

Aloha Pacific Federal Credit Union

51 - 200 employees

Founded 1936

🏦 Banking

💸 Finance

Banking • Finance

Aloha Pacific Federal Credit Union is a member-focused federal credit union that provides financial services to its members, emphasizing long-term relationship-building. For over 85 years the organization’s mission has been "Building Lasting Relationships," and it promotes a community-oriented, member-first approach as reflected in its tagline, "When You Have Aloha Anything is Possible!"

📋 Description

• Performs call center responsibilities including teller services and member services for phone-in members • Provides service in accordance with quality service objectives and credit union policies and procedures

🎯 Requirements

• One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience • Knowledge of and experience with customer service principles and practices • Administration and clerical processes • Six (6) months or more in a call center environment highly preferred • Credit must be in good standing • Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations

🏖️ Benefits

• $1,000 hiring bonus • Paid medical, vision, drug and dental insurance • 12 paid holidays • 401k plan; 200% employer match on first 5% of pay • Paid time off

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