Member Sales Representative – Part Time

🔥 1 hour ago

🇨🇦 Canada – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AMA - Alberta Motor Association

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1926

🚘 Automotive

✈️ Travel

📦 Logistics

Automotive • Travel • Logistics

AMA - Alberta Motor Association is a membership-based organization that provides a wide range of services to its members, including roadside assistance, insurance products, driving lessons, vehicle registration, and travel assistance. AMA is committed to enhancing the safety and wellbeing of Albertans through community involvement, innovative programs, and member rewards. With a strong emphasis on protecting motorists and providing valuable services, AMA supports both individual and business needs across various automotive and lifestyle sectors.

📋 Description

• Drive membership acquisition and retention through outbound calling and established sales, conversion, and retention targets. • Conduct consultative, needs-based conversations and recommend appropriate AMA memberships, products, and services. • Handle inbound and outbound member interactions according to service, sales, and quality standards. • Promote and enroll members in Auto Renew, AMA Gift Cards, eBill, membership upgrades, and other value-added products and services. • Manage follow-up activities to maximize conversion opportunities and enhance the member experience. • Resolve or appropriately escalate member concerns. • Support members with online account access and digital self-service tools. • Flex between queues based on call volume, service levels, and operational requirements. • Maintain transaction accuracy while using membership systems and contact centre tools. • Participate in continuous improvement initiatives to improve member experience, sales performance, and operational effectiveness.

🎯 Requirements

• Residing in the greater Edmonton or Calgary area. • High School Diploma or equivalent is required; post-secondary education is an asset. • Demonstrated customer service experience and sales experience, including achieving sales or retention targets. • Experience using customer service, customer relationship management, or sales systems is an asset. • Strong sales skills with resilience when handling objections and rejection. • Strong written and verbal communication skills, with the ability to build rapport and confidently handle member questions. • Proficiency with computer applications and contact centre systems, including Microsoft Office. • Ability to work scheduled shifts in accordance with operational requirements, including weekends and statutory holidays. • Availability between 8:00 am and 9:00 pm, 7 days a week, including statutory holidays. • Ability to process transactions accurately and navigate multiple computer systems simultaneously.

🏖️ Benefits

• Competitive salary and flexible benefits, with five packages to choose from and up to $3,000 in health and wellness spending accounts. • Employer-paid retirement savings program, including 5% AMA contribution and 5% matching. • Employee-exclusive discounts on travel, insurance, memberships, driver education, registry services, and more. • Free travel medical insurance for you and your immediate family. • Ongoing professional development, with unlimited learning opportunities, LinkedIn Learning Access, and dedicated time for personal growth. • Vacation earnings paid out with each pay period. • Work from home / remote work model.