Site Reliability Engineer

🕒 September 9

🇺🇸 United States – Remote

💵 $106k - $118.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ancestry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Maintain high site availability and the best customer experience • Resolve complex technical problems • Create and improve operational procedures • Facilitate communication during incidents • Participate in active incidents • Develop in-house tooling and leverage AI agentic workflows • Provide frontline technical support for cloud infrastructure, databases, and network systems • Analyze monitoring data and act on patterns, outliers, and anomalies • Partner with development teams to reduce issue detection and resolution time • Manage incident bridges with on-call support groups and executives during outages • Report incident cases through automation tools and ticket tracking systems • Research, proof, and author technical documentation • Create and maintain AI agentic workflow context • Assist with automation and tool development to reduce toil • Participate independently and collaboratively in team meetings and projects • Work some holidays in a 24x7x365 Command Center operation

🎯 Requirements

• 4+ years in a continual, high-availability enterprise production environment • 4+ years managing and monitoring AWS technologies and services with tools such as New Relic or AWS Application Signals • 2+ years in an enterprise-level NOC or Command Center environment • 2+ years developing AI agentic workflows • Knowledge of prompt engineering, context management, and AI SDLC best practices • 4+ years in scripting, automation, and software development • Knowledge of programming languages such as Python, Java, Bash, and PowerShell • Logical thought processes through new technologies, systems, concepts, and procedures • Ability to use reports and data to improve operational results • Ability to document issues using defined processes • Understanding of TCP/IP LAN/WAN networking technologies and troubleshooting techniques • Understanding of virtualization technologies • Knowledge of hardware- or software-based firewalls, load balancers, intrusion detection systems, and proxy servers • Knowledge of relational and NoSQL database query languages, including MSSQL, MySQL, Cassandra, and CouchDB • Knowledge of CI/CD tools such as Harness, Chef, or Puppet • Availability to cover other shifts, including days, weekends, and holidays • Ability to work the 10 pm–6 am MST Monday–Thursday night shift • Background check required for job offers

🏖️ Benefits

• Eligibility for bonus • Equity • Comprehensive health, dental, and vision benefits • Location-flexible work approach: nearest office, home, or hybrid (subject to restrictions) • Competitive compensation • Collaborative workplace • Opportunity to make a meaningful difference

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