Strategic Accounts Specialist

🕒 September 17

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

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Logo of Angel Aligner

Angel Aligner

1001 - 5000 employees

Founded 2003

🏥 Healthcare

🏭 Manufacturing

☁️ SaaS

Healthcare • Manufacturing • SaaS

Angel Aligner is a medical device and digital orthodontics company that develops clear aligner systems and complementary digital treatment tools for orthodontists. With over 23 years of experience and more than 2 million smiles treated worldwide, Angel offers a portfolio of aligner products (Angel Aligner Select, Pro, KiD, Retainer), clinical solutions (e. g. , A6 mandibular advancement, A7 premolar extraction, A8 molar distalization), and patented smart features (angelButton™, angelAttach™, angelHook™). The company also provides the iOrtho software platform for intelligent digital treatment planning and case monitoring, plus education, webinars, and resources to support clinicians.

📋 Description

• Provide in-person and virtual support to customers in an assigned geographic area • Facilitate adoption of Angel Aligners and increase aligner patient starts for strategic partner accounts • Partner with customer service and clinical support teams to provide onboarding, training, and educational support to general dentists and orthodontists at select DSO accounts • Deliver tailored in-person and virtual product training and clinical support to groups based on clear-aligner experience • Drive clear-aligner adoption and Angel Aligner utilization through sales, marketing, and education strategies • Oversee territory sales activities and meet or exceed quarterly sales targets and MBOs • Build and maintain relationships with key partner contacts through field activity • Develop expertise in Angel Aligner products and clinical aligner mechanics • Host and manage customer education events, including Dinner & Learn events • Diagnose and resolve product and clinical customer challenges • Troubleshoot orthodontic practice IT issues, including firewalls, I/O scanner integration, Windows applications, and network performance • Develop feedback loops for product development, sales, integration support, marketing, and cross-functional teams • Monitor trends and advancements in aligner therapy, product features and benefits, and competitive products • Manage territory activities, including call cycles, data analysis, priority targeting, and activity reporting • Travel approximately 50% or more, including overnight travel; spend 10–12 days per month in the field • Attend key industry and corporate events

🎯 Requirements

• Minimum of a combined 5+ years of prior sales and/or field-training experience with an orthodontic manufacturer or working as a team lead in an orthodontic or dental practice • Previous experience working in or with a Dental Support Organization (DSO) is preferred • Experience working in a start-up environment preferred • BS/BA or equivalent experience required, preferably in healthcare, technology, or business-related field • Experience presenting at tradeshows or customer-specific events • Excellent verbal and written communication skills, including live presentations • Proficiency in consultative selling; knowledge of the Challenger technique or related method preferred • Deep understanding of orthodontic practice operations and team dynamics • In-depth knowledge or experience of orthodontic mechanics via aligner therapy • Advanced computer skills, including Microsoft Office and knowledge of 3D orthodontic treatment planning software programs • Strong analytical and creative problem-solving skills • Excellent interpersonal and customer service skills • Excellent organizational skills with attention to detail • Must be based in Texas • Must be able to travel • Must have a valid driver's license, safe driving record, and maintain auto insurance coverage • Must be able to lift 20 pounds • Ability to work at a computer at a desk for prolonged periods and stand for prolonged periods at convention booths

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