Investor/REO Asset Specialist, Field Services

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $21 - $24 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ServiceLink

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Review and submit bids to investors or clients and follow up on denials • Research loan histories and mortgage neglect • Address escalated loan inquiries • Coordinate the cut bid process • Report damages • Follow company, client, government agency, and local municipality rules when making decisions • Make and receive calls from vendors, clients, third parties, and internal departments • Document systems accordingly • Manage investor/client bid approvals, submissions, denials, and follow-ups • Manage investor/client inquiry escalations and assistance • Manage cut bids, including requesting, follow-up, and placement • Place loans into conveyance condition when applicable • Manage conveyance timelines and request extensions • Perform HUD denial reviews • Conduct research and analysis • Issue approved work and create work orders in a timely manner • Follow up on hazard claims • Report damage • Review mortgage neglect • Follow up on violations • Manage utility referral and activation • Respond to client inquiries professionally and promptly • Develop partnerships with vendors and vendor management • Perform other duties as assigned by management

🎯 Requirements

• High School diploma or equivalent required • Practical office experience • Proven customer service/communication skills • Computer skills and proficiency in Microsoft software products • Basic knowledge of mortgage terms preferred • Property Management, Construction, REO and/or Property Insurance experience preferred • Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and/or Pre-Foreclosure knowledge and/or experience preferred • Contract Administration and Scope of Work/Service Line Agreement Compliance preferred • Currently authorized to work in the United States on a full-time basis • Must not require employment visa sponsorship now or in the future • Detail-oriented and time management skills • Ability to prioritize duties • Ability to multitask • Ability to work within a team

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Telecommuting