Product Manager

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🕒 5 days ago

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AppliedVR

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

🥽 AR/VR

🔬 Science

💰 $36M Series B - AppliedVR on 2021-11

Healthcare • AR/VR • Science

AppliedVR is a healthcare company that develops immersive virtual-reality therapeutics combining immersive technology with evidence-based therapeutic techniques (such as cognitive behavioral methods) to support symptom relief and accelerated recovery. The company emphasizes clinical research and scientific rigor, positions its products as validated immersive healthcare solutions, and markets branded offerings such as AVR Pathway, RelieVRx, and SustainVR. AppliedVR's work focuses on using VR experiences to enhance patient engagement and skill-building in clinical contexts rather than purely consumer entertainment.

📋 Description

• Own the definition and documentation of internal support processes, including task tracking workflows and CRM system requirements • Analyze how back-end workflows and process changes impact and improve the end-to-end patient journey • Ensure patient-facing touchpoints are clear, consistent, and well-documented across support channels • Partner with Patient Services, Operations, Clinical, and other internal stakeholders to identify needs and translate them into product requirements • Drive product and operational initiatives from concept through delivery, aligned with patient experience goals • Define and track KPIs measuring support process effectiveness and patient communication improvements • Provide project-based support for developing and maintaining mental health product offerings • Build high-level roadmaps and detailed delivery plans, keeping stakeholders informed of project progress

🎯 Requirements

• 3-5+ years of experience in a Product Management role • Strong technical skills and hands-on experience using Jira for task management • Experience with consumer-facing products, preferably in a highly regulated environment such as medical devices or healthcare • Proven ability to meet deadlines and drive results while managing multiple priorities under tight timeframes • Experience with CRM, communications platforms, or customer support programs highly preferred • Strong interpersonal and communication skills • Critical thinking and problem-solving skills • Ability to work autonomously and remotely in a dynamic, fast-paced environment

🏖️ Benefits

• Medical/dental/vision healthcare benefits • 401k retirement plan with a 4% employer match • Employer-paid life insurance • Long-term disability benefits • Employee assistance program • Remote work stipend • Flexible Time Off for vacation • 11+ paid holidays per year • Sick time accrued at one hour for every 30 hours worked, capped at 72 hours • Up to 12 weeks of paid parental leave for new parents