Business Platforms Administrator

July 28

🗻 New Hampshire – Remote

Although this job is listed in New Hampshire, this company may be open to hiring remote in other states.

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Aquifer

WebsiteLinkedInAll Job Openings

Education • Healthcare Insurance

Aquifer is a leading provider of online clinical learning resources for medical and health professions educators and students. Since its establishment in 2006, Aquifer has facilitated the completion of over 15 million virtual patient cases. The company offers a variety of educational tools and courses across numerous fields such as family medicine, internal medicine, pediatrics, and more. Aquifer’s robust platform is designed to enhance clinical decision-making skills through realistic virtual patient cases and customizable quizzes. It is widely utilized in medical schools, physician assistant programs, and nursing practitioner programs across the United States and internationally.

11 - 50 employees

Founded 2012

📚 Education

⚕️ Healthcare Insurance

📋 Description

• Administer and maintain all major business platforms, including but not limited to: HubSpot CRM, Ticketing, Content Management and Marketing tools • Monday.com project and task management • Google Workspace (Drive, Docs, Gmail, Calendar, etc.) • APIs (middleware) between applications • AI platforms (OpenAI, Anthropic, Zapier, etc.) • Integration of data into the company scorecard. • Serve as the architect for configuration and support 3rd party vendors to operationalize systems. • Integrate and optimize AI-driven tools (e.g., AI assistants, predictive analytics, chatbots) within our software platforms. • Stay current on the latest developments in AI to propose and implement forward-thinking solutions that add business value. • Champion responsible AI usage and ensure tools align with data privacy and security standards. • Provide onboarding, training, and ongoing support to internal business end users. • Create clear documentation, SOPs, and knowledge base articles for platform use and workflows. • Promote best practices to ensure system efficiency and user adoption. • Ensure all platforms adhere to company security policies and compliance standards. • Conduct regular audits and support external IT vendor as point of contact in risk mitigation.

🎯 Requirements

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience). • Hubspot certifications such as: Integrating with Hubspot; Scaling Sales, Marketing, and Service Hubs with Integrations a plus. • 3+ years of experience in SaaS administration, end-user training, reporting and customizations, and platform management. • Proven expertise in HubSpot, Monday.com, and Google Workspace required. • Demonstrated experience implementing automation tools and AI-powered features within business platforms. • Strong problem-solving and customer-focused communication skills. • Experience with scripting (e.g., Python, JavaScript, or Apps Script) is a plus. • Familiarity with integration tools like Zapier, Make, or similar is highly desirable.