Staff Engineer – Ecosystem

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Arbor Education

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Education • B2B • Software

Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

📋 Description

• Define and maintain the target architecture and technical strategy for the Ecosystem area (Workflows, API, and Group MIS) collaborating with Technical Leads and engineers. • Ensure alignment between product strategy, engineering goals, and architectural design. • Drive improvements in system scalability, performance, security, and observability. • Partner with Technical Leads to design and implement consistent frameworks, templates, and development patterns. • Lead architectural reviews and ensure all designs meet Arbor’s quality, reliability, and compliance standards. • Provide hands-on technical guidance across teams to support delivery of new features, frameworks, and infrastructure improvements. • Work with Engineering Managers and Technical Leads to identify and address sources of technical debt. • Contribute to tooling and framework development that accelerates delivery and improves maintainability. • Collaborate with the Platform and DevOps teams to ensure reliable CI/CD pipelines and efficient infrastructure usage. • Promote the use of metrics (DORA and SPACE) to improve technical outcomes and delivery efficiency. • Ensure code quality and support improvements in design and implementation of new features, and remediation of technical debt • Work closely with Product Directors to understand product vision and translate it into long-term technology roadmaps. • Collaborate with other Staff Engineers, Principal Engineers, and Architects to shape Arbor’s broader technology strategy and target architecture. • Partner with the Portfolio team to identify dependencies, manage risks, and report progress against strategic goals. • Represent the Ecosystem area within cross-functional working groups, including ATLAS (the Technical Leads chapter) and Staff/Principal engineering forums. • Mentor and coach Technical Leads and senior engineers to improve architectural thinking and design capability. • Support Engineering Managers in developing technical career paths and building engineering maturity. • Contribute to a culture of technical excellence, collaboration, and continuous improvement across teams. • Advocate for standardisation, reuse, and sustainable engineering practices across the organisation. • Act as a role model for technical leadership — approachable, pragmatic, and focused on outcomes. • Accountable for delivering a clear architectural roadmap that supports the Ecosystem’s product strategy. • Responsible for measurable improvements in change failure rate, velocity, and technical debt reduction. • Lead initiatives that align team-level execution with Arbor’s long-term architectural vision and engineering principles.

🎯 Requirements

• Extensive experience designing and delivering complex distributed or API-based systems, ideally in a SaaS environment. • Deep understanding of software architecture, system design, and scalable integration patterns. • Strong experience with PHP, Node, TypeScript, AWS, MySQL, SQS, and API Gateways (e.g. Kong) or equivalent technologies. • Demonstrable track record of implementing performance, observability, and security improvements. • Experience guiding multiple teams in technical design, code quality, and framework adoption. • Skilled in using engineering metrics (DORA, SPACE) to identify and drive measurable improvements. • Excellent communication and influencing skills across technical and non-technical audiences. • Proven ability to mentor engineers and drive alignment across distributed, cross-functional teams. • Experience working in agile delivery environments (Scrum or Kanban) with CI/CD practices. • A team player, willing to muck in and help others when needed, a driven personality who asks questions and actively participates in discussions • Expertise in various relational database technologies • Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc.

🏖️ Benefits

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas • Life Assurance paid out at 3x annual salary • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! • Access to services such as Calm and Bippit (financial wellbeing coaching) • All of our roles champion flexible working and we are happy to discuss what this means to you • Social committees that plan team, office and company wide events to bring people together and celebrate success • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) • Volunteer with a charity of your choice for a day each year • Dog friendly offices!