Staff Software Engineer

Job not on LinkedIn

🔥 48 minutes ago

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on Arc's careers page, not through a job board

First seen by Remote Rocketship 48 minutes ago

Logo of Arc

Arc

5001 - 10000 employees

Founded 1825

🏭 Manufacturing

👥 B2C

🏨 Hospitality

💰 $68M Private Equity Round - Arc on 2015-02

Manufacturing • B2C • Hospitality

Arc is a world-leading tableware and glassware manufacturer that has been 'beautifying tables around the world' for more than 200 years. The Group designs and produces everyday innovative and sustainable glass solutions for eating, drinking and home experiences through brands such as Luminarc, Arcoroc, Cristal d'Arques Paris and Chef&Sommelier. Arc serves both consumers and professional customers (mass distribution, hotels, restaurants, bars and cafes, wine merchants, collective catering), operates production sites in France, the United States, China and the United Arab Emirates, manufactures over 4 million items daily, employs about 6,100 people (3,750 in France) and reported €688 million in sales in 2024. The company is also engaged in circular-economy initiatives, offering sustainable glass containers as alternatives to single-use plastics.

📋 Description

• Design and evolve the core architecture of conversational AI and voice-ordering systems • Balance latency, reliability, and correctness in live, in-lane drive-thru environments • Lead complex, cross-cutting initiatives spanning POS and hardware integrations, AI-agent evaluation, and observability • Set backend technical direction and standards • Mentor and onboard new hires • Partner with product and operations to translate local business operators’ needs into robust technical solutions • Improve testing, evaluation, and monitoring of AI-agent quality • Debug and resolve production issues spanning real-time audio, third-party integrations, and distributed services

🎯 Requirements

• 8+ years of professional software engineering experience, with a track record of owning significant systems end-to-end • Deep experience with backend systems in Python, or similarly strong general backend fundamentals with a willingness to go deep in Python • Experience designing for reliability and correctness in real-time or latency-sensitive systems • Ability to operate with ambiguity and drive loosely defined problems to well-architected solutions • Strong judgment about when to build for scale versus when to move fast • Communication skills to explain reasoning and bring others along • Bonus: experience with conversational AI/LLM-based systems, real-time audio/telephony platforms, or third-party/legacy POS or specialized hardware integrations

🏖️ Benefits

• Significant influence over the product and engineering culture • High-leverage, high-autonomy role • Opportunity to shape the technical direction of a fast-moving product • Opportunity to work on a genuinely hard, high-stakes real-time AI problem • Opportunity to help shape future products and the company’s engineering culture

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