Business Systems Manager – NetSuite

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Configure and maintain business systems based on user needs and operational requirements • Serve as the business systems consultant and align solutions with business objectives and processes • Recommend configuration changes, enhancements, and process improvements • Partner with internal stakeholders, vendors, and implementation partners to translate requirements into system solutions • Act as the primary point of contact for business system inquiries, guidance, and support • Provide project updates, status reporting, and risk communication to leadership and stakeholders • Lead business system change initiatives from planning through implementation • Develop project plans, timelines, deliverables, system documentation, process guides, release notes, and knowledge resources • Execute change management activities and deliver end-user training • Provide production support and troubleshooting; resolve or escalate system issues • Monitor system performance and recommend improvements • Support UAT, validation, release management, and post-deployment stabilization • Assess impacts of changes on applications, processes, data flows, reporting, and analytics • Support integration planning, testing, and deployment • Collaborate on user access management, role-based security, governance, compliance, audits, and system controls • Serve as functional and technical owner for ecosystems supporting Quote-to-Cash, Procure-to-Pay, expense management, and Revenue Recognition processes

🎯 Requirements

• 3+ years of experience with Business Systems and Administration • Experience or familiarity with Finance/Accounting platforms such as NetSuite, Avalara, Coupa, Zip, Navan, or similar • Proficiency in Microsoft Office, including Excel, Word, and Outlook • Willingness to continue growing through experience and/or study and certification • Bachelor’s degree or equivalent • Strong understanding of Finance and Accounting processes, including GL, AP, AR, Fixed Assets, Cash Management, Intercompany Transactions, and Financial Close • Working knowledge of Quote-to-Cash and Procure-to-Pay processes • Understanding of SaaS business models, subscription billing, contract amendments, usage-based billing, revenue recognition, and customer lifecycle management • Experience supporting financial planning, forecasting, budgeting, reporting, and operational planning through integrated business systems • Ability to translate accounting policies, operational requirements, and audit controls into scalable system configurations • Strong understanding of financial controls, segregation of duties, SOX requirements, audit readiness, and governance • Experience defining business requirements, documenting current and future-state processes, performing gap analysis, and developing solution designs • Experience supporting UAT, release validation, and change management for business-critical financial systems • Working knowledge of corporate business systems, including CRM, marketing automation, PRM, CMS, and ERP tools • Understanding of iPaaS solutions such as Jitterbit and Boomi, with integration experience involving NetSuite, Adaptive, Pigment, Avalara, Workday, Navan, and Zip • Working knowledge of Business Operations practices, including Quote to Cash, Sales, and Marketing Demand Generation • Analytical and abstract reasoning skills • Foundational project management skills • Background checks are required • Offer may be conditioned on authorization to receive software or technology controlled under U.S. export control laws, if applicable • SaaS/high-tech industry experience preferred • Cybersecurity industry experience preferred • NetSuite Suite Foundation Certification preferred

🏖️ Benefits

• Equity for all employees • Flexible time off and paid volunteer days • RRSP match • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services • Robust Employee Assistance Program (EAP) with mental health services • Fertility support and paid parental leave • Variable incentive compensation • New hire equity grants • Accommodations for candidates and employees with disabilities and/or other specific needs where possible