Senior R&D Tools Developer

🕒 September 11

🇨🇦 Canada – Remote

💵 $75k - $246k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Build, administer, and support projects within Jira • Guide and lead implementation of new tools within R&D from end to end • Drive better adoption and use of Jira, Confluence, GitHub, and other tools within R&D • Participate in process and tooling discussions as a subject matter expert • Review tool implementations for best practices and recommend improvements • Administer and define Jira and Confluence solutions for changing R&D and Product needs • Support the R&D suite of tools, including Jira, Confluence, GitHub, and other R&D tools • Collaborate with IT to set up tools for R&D and Product teams • Analyze, review, and document functionality to identify areas for improvement • Work with the Training team to develop user training on R&D tools • Maintain Jira projects, workflows, and permissions in a Jira Cloud environment • Document and support Confluence page structure, templates, and space permissions • Use Jira filters, reporting, dashboards, workflows, and fields to provide effective solutions • Test new Atlassian Suite features, functionality, integrations, and apps for compatibility • Work with R&D and IT teams to support lab environments and other R&D tools

🎯 Requirements

• Experience as Jira Administrator with expertise customizing Jira projects with various schemes, complex workflows, custom JQL, and integration with other business systems, including external reporting systems • Experience with architecting a Jira Cloud Instance (Jira Software and Jira Service Management) across multiple teams would be an asset • Experience maintaining Github Organizations or administration of other source control products • Experience with AWS, Azure, GCP or VMware is an asset • Ability to construct advanced dashboards using various filter types in Jira and Confluence • Experience in researching, building a business purchase case, and installing Atlassian Apps • Understanding of User & Group management through Atlassian Access • Experience maintaining and supporting systems or tools in a rapidly changing environment • Strong analytical skills • Atlassian Certifications an asset • Ability to work in a dynamic agile environment • Strong work ethic with good time management skills • Excellent verbal and written communication skills • Background checks are required for this position

🏖️ Benefits

• Equity for all employees • Flexible time off and paid volunteer days • RRSP and 401k match • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services • Robust Employee Assistance Program (EAP) with mental health services • Fertility support and paid parental leave • Variable incentive compensation • New hire equity grants