LTL Operations Specialist

Job not on LinkedIn

🔥 4 minutes ago

🌏 Anywhere in the World

💵 ₱60k - ₱80k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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ARS Logistics

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏗️ Construction

🍽️ Food & Beverage

💼 Consulting

Construction • Food & Beverage • Consulting

ARS Logistics is a third-party logistics (3PL) provider offering full-service freight and supply chain solutions for businesses. They handle truckload, partial truckload, less-than-truckload (LTL), expedited, intermodal, international ocean and air shipments, drayage, managed services, and warehousing, positioning themselves as a people-centric, budget-focused partner that aims to be the single point of contact for clients' shipping needs. ARS emphasizes long-term partnerships, customer service, and serving diverse industries such as plastics, furniture, clothing, construction, food & drink, and consumer goods. They operate as an authorized Trinity Logistics agent.

📋 Description

• Track and trace LTL and common-carrier shipments from booking through delivery • Proactively identify and communicate exceptions, delays and service failures • Review LTL invoices and freight bills for discrepancies, including reweighs, reclasses, accessorials and duplicate billing • Advise customer service and account management teams on billing exceptions, disputes and resolution • Guide customer-facing teams on LTL order construction, including freight class, packaging, dimensions, weight and carrier selection • Coordinate with LTL carriers on overages, shortages and damages and manage freight claims through resolution • Monitor LTL carrier performance, including on-time percentage, exception rates and service trends, and report findings to management • Maintain accurate, timely data in the TMS • Identify and help implement efficiency, cost-saving and process improvements • Support system updates, reporting, customer-facing documentation and rate analysis • Report to the Operations Manager

🎯 Requirements

• 2+ years of hands-on LTL experience at a freight brokerage / 3PL or an LTL carrier • Working knowledge of NMFC freight classification, density-based pricing, accessorials and how to read an LTL freight bill • Experience with a brokerage TMS and LTL carrier portals • Clear, professional written and spoken English • Detail-oriented, accurate and efficient; able to work under pressure in a fast-paced environment with dependability and initiative • Reliable remote setup: backup power, backup internet, backup computer, and 2 to 3 screens • Availability during core U.S. Eastern business hours, Monday–Friday, 10:00 AM–7:00 PM U.S. Eastern • Prior experience working for or with a third party logistics company preferred • Experience filing and winning LTL freight claims preferred • Familiarity with CRM and business-intelligence / reporting tools preferred • Experience working with distributed, remote teams across time zones preferred

🏖️ Benefits

• 15 paid business days per calendar year after 90 days, per contract structure • Structured growth plan • Remote work arrangement • No travel