Account Executive

🕒 September 3

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASAPP

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.

📋 Description

• Serve as a trusted advisor to customers, educating them on the contact center space, industry-specific adoption of AI and ML technologies, and optimization methods leveraging ASAPP • Act as an internal customer liaison, advocating for continuous product and process optimization and developing creative customer-engagement strategies • Develop and execute comprehensive account-management strategies based on personalized research and focused value hypotheses • Work with customers and channel partners to evangelize ASAPP and increase market adoption • Lead critical projects across the customer lifecycle, from early business development through steady-state operations • Meet or exceed quarterly and yearly bookings targets while delivering consistent, reliable forecasts • Drive communication and collaboration among team members to win business and maximize opportunities • Partner cross-functionally with Marketing, Product, and Engineering to optimize customer experience and business outcomes • Manage growing business across a national territory, growing existing customers and bringing in new logos

🎯 Requirements

• 10+ years exp selling enterprise SaaS • 5+ years exp selling enterprise SaaS to Customer Experience and/or Contact Center industry • Extreme curiosity with a bias towards consultative, solution-oriented selling • Passionate about helping customers with transformative business outcomes and value • Solid understanding of Customer Service/Experience industry • Technical proficiency with advanced software technologies (eg AI) • High integrity and humility, leading to trust and credibility • Persistent follow-through driven by care • Positive attitude; finds ways to win and never quits • Tireless work ethic; operates with a sense of urgency at all times • Presumptive closer • Knowledge of how to navigate a complex organization across all levels, including the C-suite, IT, and the primary decision-maker • Ability to identify and empower an internal champion • Customer-focused, relationship-oriented consultative selling approach • Ability to research, ask the right questions, listen actively, and guide customers toward solutions • Knowledge of which resources to bring in and how to use the full force of the business and its assets

🏖️ Benefits

• Competitive compensation with stock options • Comprehensive medical, vision, and dental insurance • 401k matching • Fitness and wellness stipend • Mobile phone reimbursement • Mental well-being benefits • Professional learning and development stipend • Parental leave, including adoptive and foster parents • 3 weeks paid time off (increases with tenure) and sick leave