Product Deployment Specialist

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🔥 1 hour ago

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Logo of Ascend

Ascend

1001 - 5000 employees

Founded 2023

🤝 B2B

💼 Consulting

💰 $2M Seed Round - Ascend on 2025-02

B2B • Consulting

Ascend is a modern platform that partners with entrepreneurial CPA firms, bringing the resources and advantages of a large accounting firm while preserving each firm's independence. Backed by people-focused private equity firm Alpine Investors and founded in January 2023, Ascend provides growth capital, talent acquisition and development, transformative technology, a catalytic leadership system, shared back-office services, and modernized equity incentives to help regional accounting firms scale. The company is already recognized as a Top 25 firm by Accounting Today.

📋 Description

• Manage the release and adoption of product rollouts to partner firms and their clients, with a focus on releasing quickly and iteratively • Become the subject matter expert on our products, creating and presenting effective training materials and process documentation • Support in testing and validating new features and products before release • Own release and product roadmap communications with our partner firms and partner services teams • Consistently work with partner services to align cross functional teams on common goals and outcomes, and identify areas of collaboration • Build strong relationships and trust with leaders and employees at our partner firms • Support in executing on EPD team collaboration processes so we work as effectively as possible as a team • Collaborate early with product managers and engineers to help define the scope of projects and to add insights that ensure we are building the right products for our users • Manage a strong feedback loop process to both ensure our firms feel that their feedback is actioned, and work closely with our product managers and engineers to effectively action feedback • Establish deployment and change management logistics and processes • Defining, monitoring, and reporting on leading and lagging product metrics that align with desired outcomes • Clearly communicating outcomes to the Ascend leadership team, recommending necessary pivots, and reprioritizing based on outcomes

🎯 Requirements

• This candidate has experience being the primary project manager of software projects, involving working with multiple cross-functional teams • A portfolio of successful product or project launches in which you owned • A minimum of 2 years' experience working in a technology organization supporting project or product management organizations • Strong understanding of accounting workflows, tax preparation processes, or related fields (preferred) • Experience with AI-powered tools (preferred).

🏖️ Benefits

• Opportunity to work remotely • Connecting in person during quarterly company gatherings

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