Sales Operations Specialist

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ASSAIA RESTAURANT

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B2C • eCommerce

ASSAIA RESTAURANT is an authentic Georgian restaurant in Brooklyn, New York offering traditional homemade Georgian and European dishes, dine-in service, live music, outdoor backyard seating, club nights, and private event spaces. The venue provides online ordering, reservations, a mobile app with a membership club for deals, gift cards, and caters events of various sizes. ASSAIA RESTAURANT emphasizes a stylish yet relaxed atmosphere with a focus on cultural cuisine, hospitality, and events.

1 - 10 employees

Founded 2021

👥 B2C

🛍️ eCommerce

📋 Description

• Back-office sales support • Provide end-to-end back-office support to the sales team, ensuring smooth progression of deals through the pipeline. • Coordinate with Customer Success and Pre-Sales Engineering to identify and scope upsell opportunities. • Develop complete scoping documents and generate change requests that can then be accurately priced. • Ensure data in the CRM and other sales tools is always up-to-date and complete • Support other departments (i.e. finance) with sales-related data provisioning, sales-enablement projects and overall sales process improvements. • Collaborate with other departments to ensure relevant documentation is always up to date and in accordance with latest corporate guidelines. • Support the preparation of tender responses by collecting requirements, verifying compliance, and developing documentation. • Interpret each tender’s intent and scoring mechanism to maximize evaluation outcomes. • Maintain an organized, repeatable process for managing tender timelines, deliverables, and cross-functional inputs. • Create basic and budgetary proposals for customers, ensuring clarity, accuracy, and alignment with sales strategy. • Support the sales team with structured pricing support and proposal documents as needed.

🎯 Requirements

• A few years of experience in Sales Operations, Revenue Operations, Sales Support, Customer Success, Business Operations, or a similar analytical/operational role. • Very strong command of English (native language or CEFR C1 level) is a must. • Any other language is a bonus. • Hands-on experience using a CRM system (e.g., Salesforce, HubSpot, Pipedrive), including managing data, building basic reports, and supporting users. • Experience in creating basic proposals, quotes, documentation, and commercial materials. • Experience supporting sales teams with back-office tasks, deal administration, or pre-sales support. • Comfortable working cross-functionally with teams such as Sales, Customer Success, Marketing, Product, and Technical/Engineering teams. • Basic understanding of sales processes, pipelines, and how opportunities move through the funnel. • Exposure to tender/RFP processes, including collecting requirements, preparing responses, and ensuring compliance (a plus, not required). • Ability to evaluate customer requirements and work with technical teams on scoping or feasibility discussions. • Strong analytical skills and a good understanding of data analytics and numbers. • Proficiency with Excel/Google Sheets. • Strong communication, organizational, and documentation skills with an eye for detail. • Curious, proactive, and comfortable operating in a fast-paced or growing environment.

🏖️ Benefits

• A flat hierarchy and close to zero bureaucracy. • Participation in taking important decisions, your ideas will be heard and implemented. • Always remote work and flexible schedule. • Agile processes. • Paid vacation, paid sick leaves. • Great company culture based on honesty and mutual respect. • Face to face team events.