Associate Solution Engineer

Job not on LinkedIn

🕒 April 9

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Astrata, Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Artificial Intelligence • Healthcare Insurance • SaaS

Astrata, Inc. is a technology company that specializes in AI-powered solutions for healthcare quality improvement. Their products are designed to assist health plans and Accountable Care Organizations (ACOs) in optimizing clinical and financial decisions through data-driven insights. Astrata's innovations include HEDIS-focused software that utilizes natural language processing (NLP) and other advanced technologies to manage structured and unstructured clinical data, contributing to better population health management.

📋 Description

• Assist Solution Engineers in the end-to-end implementation of Astrata solutions from initial planning to post-deployment support for new and existing customers • Capture customer-specific details during meetings to ensure requirements are understood and recorded • Map customer requirements to our system specifications and assist in developing the implementation plan • Support the script creation process for deploying customer environments, processing data, and summarizing results • Conduct thorough testing to ensure successful implementations and share results • Find creative solutions to difficult problems and operate within a flexible, fast-paced environment • Communicate progress, updates, and potential roadblocks to teammates, ensuring alignment and transparency • Provide post implementation system support ensuring Astrata meets our SLA’s • Continuously assess project outcomes and identify opportunities for process improvement • Promote and participate in professional self-development to stay up to date with innovative technologies and development approaches within the industry

🎯 Requirements

• A team player with motivation to learn our processes and industry • Excellent organization and communication skills • Problem-solving aptitude, with the ability to anticipate challenges • Basic understanding of relational databases • A strong drive for learning and understanding • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or other relevant field, or someone who has acquired core skills via practical experience • The ideal candidate would have 1-2 years of experience in customer-facing, professional services type roles

🏖️ Benefits

• Competitive compensation package including paid time off • Parental leave • Comprehensive health insurance benefits • Retirement benefits • Employee stock options