Software Engineer II – Amazon Connect Deployment

Job not on LinkedIn

November 13

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💻 Full-stack Engineer

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Attadale Partners

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Attadale Partners is a management consulting firm that specializes in process and performance improvement, quality management systems, analytics, and successful program implementation. Attadale was founded by top-tier business consultants and industry experts who believe in a fact-based approach that is designed to produce pragmatic solutions and deliver our clients value. We partner with clients – from Fortune 500 to startup – to collaboratively improve the efficiency and effectiveness of the business, resolve emergent situations, transform operations, and accelerate change. When corporate strategy depends on it, clients look to Attadale to get the job done. So how are we different? Attadale can engage smaller teams of problem solvers to help clients realize value quickly. Our experienced professionals take an “outside-in” perspective leveraging a large inventory of tools and practical experience to identify the appropriate solution for your business needs. Your culture matters to us. Clients choose Attadale because we are committed to developing creative solutions within the context of their organization. Attadale’s capability, knowledge, and experience help our clients beat the competition. To learn more about Attadale and how we may assist your company to beat the competition, please email or call direct. We look forward to hearing from you.

11 - 50 employees

📋 Description

• Seeking Software Engineering II to join our team serving successful organizations and government agencies • Lead enterprise contact center transformation from legacy to modern AWS Connect and Lex powered architecture • Embed in cross-functional teams with business leaders, senior engineers, and ML engineers to transform legacy business communications, data collection, and analysis reporting • Support existing systems to ensure performance during the transition period • Responsible for designing, developing, configuring, deploying, and testing customer contact pipelines within Amazon Connect.

🎯 Requirements

• This is an early career level role requiring between 2-4 years experience • Motivated individuals with between two and four years experience who have the drive to deliver operational excellence • Outstanding programming skills • Collegial team collaboration • Experienced with telephony systems infrastructure modernization programs • Two years of experience with in the Amazon Connect environment, including: • Typescript/JavaScript • AWS Connect, AWS Lex, AWS Lambda • Cloud deployment to AWS. • Up to four years work experience designing, developing, configuring, deploying, and testing software and applications in the preferred languages and environments • Experience working in Agile Scrum and the traditional Agile sprint work schedules • Collaborate with clients and stakeholders to understand business requirements and design technical solutions • Work closely with other team members such as data analysts, business analysts, and system architects • Bachelor's degree in Computer Science or related field is preferred • Appropriate Amazon certifications are encouraged as an indicator of competency and commitment to excellence. • Excellent problem-solving and communication skills • Ability to work collaboratively in a fast-paced environment with minimal supervision. • Preference is given to applicants located in the Chicago area.

🏖️ Benefits

• Attadale offers competitive salaries commensurate with experience • performance bonus • generous paid time off • BCBS healthcare • 401(k) matching • profit sharing • dependent care accounts • mentored by experienced staff • great work/life balance • collegial team mates • interesting work to stretch your skills and capabilities.