Auctria
1 - 10 employees
Founded 2011
🤲 Charity
🤝 B2B
🤝 Non-profit
Charity • B2B • Non-profit
Auctria is an easy-to-use and powerful tool designed to run fundraising events and auctions. It supports various types of event fundraisers, including silent, live, online, and mobile bidding, alongside features for handling tickets, tables, raffles, sponsorships, and more. The platform allows users to create customized event websites with templates, integrating images, videos, and social media to enhance engagement and raise awareness. Auctria has been utilized by over 58,000 fundraising events since 2011, helping to raise over one billion dollars. The platform is highly recommended for its ease of use and ability to significantly reduce the workload associated with organizing fundraising events.
Customer Success Specialist
Job not on LinkedIn
🔥 1 minute ago
🇨🇦 Canada – Remote
💵 $60k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 0%
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Auctria
1 - 10 employees
Founded 2011
🤲 Charity
🤝 B2B
🤝 Non-profit
Charity • B2B • Non-profit
Auctria is an easy-to-use and powerful tool designed to run fundraising events and auctions. It supports various types of event fundraisers, including silent, live, online, and mobile bidding, alongside features for handling tickets, tables, raffles, sponsorships, and more. The platform allows users to create customized event websites with templates, integrating images, videos, and social media to enhance engagement and raise awareness. Auctria has been utilized by over 58,000 fundraising events since 2011, helping to raise over one billion dollars. The platform is highly recommended for its ease of use and ability to significantly reduce the workload associated with organizing fundraising events.
📋 Description
• Support users via email, chat, and occasionally calls • Troubleshoot and resolve issues quickly and professionally • Help improve internal processes • Collaborate with a fully remote team • Guide grassroots fundraisers and national nonprofits in running successful events on Auctria's fundraising event platform
🎯 Requirements
• Customer support experience (email/chat/Zoom) • Tech-savvy with great communication skills • Comfortable with Excel and basic web design • Remote work experience and self-starter mentality • Strong attention to detail and organization • Eligible to work in Canada • Fluent English • Must live in the Pacific time zone, no exceptions • Experience in nonprofit fundraising events (bonus) • Familiarity with Slack, Notion, Intercom, and Enchant (bonus)
🏖️ Benefits
• Remote-first work arrangement • Choice of 4 x 10-hour days or 5 x 8-hour days • Fully remote team collaboration
Apply NowSimilar Jobs
🕒 Yesterday
Customer Success Specialist helping SaaS clients maximize value from LBMX’s Supply Cloud network. Analyzing customer data, resolving issues, and driving engagement and expansion.
🕒 5 days ago
Customer Success Manager leading Insights Communities for Sago’s market research clients. Managing client relationships, community engagement, vendors, deliverables, and research reporting.
🕒 6 days ago
Senior Customer Success Manager managing strategic client partnerships and optimizing PointClickCare healthcare solutions. Driving C-level engagements across acute and post-acute care markets in Canada.
🇨🇦 Canada – Remote
💵 $112k - $125k / year
💰 Secondary Market on 2022-03
⏰ Full Time
🟠 Senior
🏆 Customer Success
🕒 6 days ago
Customer Success Manager leading teams that drive adoption, loyalty, and retention for D2L’s Brightspace learning platform. Coaching staff and managing strategic higher-education customer relationships.
🇨🇦 Canada – Remote
💵 $90k - $127.5k / year
💰 $85M Series B on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🕒 6 days ago
Customer Success Manager scaling adoption, retention, and renewals for SalesCloser’s conversational AI sales platform. Managing high-volume SMB and mid-market accounts through automation and proactive engagement.
