Senior Account Manager

🕒 May 19

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Audien Hearing

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

👥 B2C

🛍️ eCommerce

🔧 Hardware

B2C • eCommerce • Hardware

Audien Hearing is a US-based direct-to-consumer maker and retailer of FDA-registered over-the-counter hearing aids and accessories. It offers a range of models (app-controlled and touchscreen) that provide personalized sound profiles, multiple listening modes, and battery/charging options at much lower prices than traditional prescription devices. The company emphasizes affordability and accessibility (“Hearing For Everyone”), provides a 45-day risk-free trial, lifetime support, trade-in credits, fast free shipping, and sells online and through major retailers.

📋 Description

• Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target) • Build and maintain strong relationships with retail buyers and partners • Lead line reviews, sell-in presentations, and ongoing business updates with customers • Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks • Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy • Create and manage account forecasts in partnership with demand planning and supply chain • Monitor and manage account performance against sales targets and KPIs • Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution • Support and manage broker relationships as needed • Track competitive activity, category trends, and customer insights to inform strategy • Operate with a strong P&L mindset, understanding the financial impact of decisions

🎯 Requirements

• 3–5 years of account management experience, preferably within drug or mass retail channels • Experience working with major retailers such as Walmart, Target, or similar • Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI) • Solid forecasting and planning skills • Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising • P&L awareness and ability to make financially sound decisions • Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders • Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously • Collaborative and able to influence cross-functional partners without direct authority • Self-starter with a scrappy, business-owner mindset and comfort operating in a lean, fast-paced environment

🏖️ Benefits

• Travel as needed