CLM Administrator

🕒 July 13

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

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Availity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Secondary Market on 2021-07

Healthcare • Consulting • Logistics

Availity is a leading health information network that connects payers, providers, and technology partners in the healthcare industry. By facilitating over 13 billion clinical, administrative, and financial transactions annually, Availity streamlines payer-provider collaboration and enhances patient care through an integrated provider engagement platform. The company's solutions leverage artificial intelligence and interoperability to automate processes such as prior authorizations, revenue cycle management, and payment accuracy, ultimately reducing costs and improving efficiency across the healthcare ecosystem.

📋 Description

• Lead and support the implementation of Ironclad software, including configuration, template customization, workflow creation, and data migration • Serve as product owner for Ironclad workflows, including intake design, launch forms, conditional routing, approval logic, template updates, signature steps, archive steps, workflow testing, release management, and post-launch enhancements • Work with internal stakeholders to ensure timely and successful deployment of the Ironclad platform • Improve the utilization and optimization of Ironclad within the organization • Implement and manage the contract repository within Ironclad • Provide advanced technical support to end-users, troubleshooting and resolving issues related to the Ironclad platform • Collaborate with Ironclad’s support team to address complex technical problems • Assist in the integration of Ironclad with other enterprise systems through APIs and custom connectors • Develop and maintain custom workflows, templates, and forms within Ironclad • Monitor system performance and manage system upgrades with IT teams

🎯 Requirements

• Bachelor's degree • 2+ years of experience using, managing, and implementing Ironclad contract management software • 2+ years of experience in technical support, software implementation, or a similar role • Expertise in handling the utilization and optimization of Ironclad within an organization • Proficiency in system integration, including API development and management • Experience with SharePoint, Salesforce, DocuSign, and ServiceNow preferred • Strong problem-solving and analytical skills • Excellent understanding of web technologies, databases, and system architecture • Ability to work independently and as part of a team in a fast-paced environment • Strong communication skills, with the ability to translate complex technical concepts for non-technical users • Exceptional training skills, including presenting in front of a large audience in-person and/or via Teams/Zoom • Experience creating training videos, training documentation, and other materials for Ironclad end-users • Knowledge of SharePoint, Salesforce, ServiceNow, DocuSign, CPQ, Zuora, and Workday

🏖️ Benefits

• Competitive salary • Generous HSA company contribution • Healthcare, vision, dental benefits • 401k match program from day one • Unlimited PTO for salaried associates + 9 paid holidays • Hourly associates start at 19 days PTO and go up • Reimbursement up to $250/year for gym memberships, racing events, weight management programs • Education reimbursement • Paid Parental Leave for both birth and adoptive parents • Community engagement opportunities