Client Engagement Director

🕒 September 15

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $130k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AVIA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

AVIA is a healthcare innovation company that empowers healthcare enterprises to accelerate their digital transformation. With a focus on collaboration and providing cutting-edge solutions, AVIA helps organizations achieve digital success and overcome pressing business challenges through strategic collaboratives and innovative partnerships. Their services include on-demand digital insights, advisory support, and customized consulting for health systems looking to improve their operations and patient care.

📋 Description

• Design and build scalable systems, processes, and frameworks for the Client Engagement function • Manage high-impact Member programs and ensure consistent delivery of value across the Network • Provide account owners and leadership with visibility into Member relationships and future engagement opportunities • Own the growth and health of assigned Member relationships; develop account strategies to deepen engagement, increase portfolio utilization, and support retention and expansion • Maintain HubSpot data integrity for active Members and campaigns; manage reporting and process enhancements with Marketing and vendors • Establish and manage team meeting agendas, Member check-in agendas, communication templates, and presentation templates • Use Slack, Google Drive, and Notion to improve visibility and accountability • Lead operations and continuous improvement of AVIA Network convening events, including virtual and in-person gatherings • Strengthen peer-to-peer and Network engagement through collaboration, knowledge sharing, and Network Hub insights • Design and manage registration workflows, HubSpot integration, attendee communications, and data reporting

🎯 Requirements