Product Manager

🕒 August 28

🇨🇦 Canada – Remote

💵 $87.5k - $136.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 7%

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Logo of BCLC

BCLC

501 - 1000 employees

Founded 1985

🏥 Healthcare

🏨 Hospitality

🎲 Gambling

Healthcare • Hospitality • Gambling

BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.

📋 Description

• Create and share the product vision and roadmap with managerial guidance • Lead the product through its lifecycle based on customer needs, market problems, and business objectives • Define and lead the vision and execution of BCLC’s retail digital signage and media network • Manage the product roadmap and lifecycle • Optimize digital experiences across the retail network • Identify opportunities to enhance customer, retailer, and business value • Present product vision to stakeholders and build cross-functional relationships • Collect, track, and prioritize lifecycle and product improvements • Determine appropriate product sunsetting, transition to end-of-life, replacement, or discontinuation • Align product delivery with corporate strategy and identify outcome gaps • Report product-team deliverables, progress, and status to managers and stakeholders • Identify risks and opportunities and develop risk-mitigation strategies • Lead and manage vendor relationships where applicable • Define user journeys, product KPIs, and SLAs with stakeholders • Prepare requirements documentation and regulatory-facing documents • Present product ideas and strategies to leadership for feedback and acceptance • Support and guide cross-functional teams and resolve complex delivery challenges

🎯 Requirements

• A combination of education, experience, and demonstrated skills may be considered • Bachelor’s degree in Business Administration, Information Technology Management, or a related discipline • 3 to 5 years of relevant experience • Strong knowledge of Agile methodologies and tools • Understanding of and exposure to vendor management • Knowledge of retail technology, digital signage, and/or digital media networks • Understanding of data analytics, product performance metrics, and KPI development • Advanced technical writing skills, including report and procedure documentation • Advanced strategic thinking and research skills • Ability to identify and mitigate product-development risks • Expert user of Microsoft Office Suite, including Word, Excel, and Outlook • Ability to influence without authority • Advanced business acumen, communication, presentation, interpersonal, time-management, organizational, and multitasking skills • Ability to translate technical concepts for non-technical users • Ability to solve problems, resolve conflicts, and navigate complex organizational challenges • Team leadership and change-management capabilities • Product Management certifications, CSPO, PMI-ACP, B.C. gaming-industry knowledge, and retail media/digital signage experience are preferred or assets • Must be at least 19 years of age • Must be legally eligible to work in Canada

🏖️ Benefits

• Defined benefit pension plan providing recurring retirement income for life • Flexible working model supporting work-life integration • 37.5-hour work week • Professional development, including education/certification sponsorship • In-house leadership cohorts • LinkedIn Learning • Inclusive environment • Interview accommodation available upon request

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