Senior Specialist, Research and Insights

🔥 53 minutes ago

🇨🇦 Canada – Remote

💵 $87.5k - $136.8k / year

⏰ Full Time

🟠 Senior

🔬 Research Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BCLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1985

🏥 Healthcare

🏨 Hospitality

🎲 Gambling

Healthcare • Hospitality • Gambling

BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.

📋 Description

• Support and guide the development and execution of insight generation through primary market research, business intelligence, and reporting solutions • Manage consolidation of strategic, market, and customer performance metrics and insights for organization-wide strategic decision-making • Develop the Research and Insights team function through client management and research and analytics insight delivery • Act as a consultative partner and build relationships with business units on consumer insight and market intelligence • Consult with and influence stakeholders, communicate requirements to internal teams, and present complex concepts to executives • Provide business planning support for initiatives, budget, and process management between the department and analytics teams • Advise on primary research development and execution • Analyze market and economic indicators and assess competitive challenges, opportunities, risks, and potential impacts • Develop proactive, relevant, and actionable insights across the organization • Guide and share knowledge with team members on research methodologies and client engagement • Develop relationships with clients responsible for financial and business planning, performance management, marketing, and operations • Facilitate client discovery meetings to understand information needs • Collaborate with EBI team members to leverage BI data and research information • Recommend business planning priorities, budgets, departmental processes, policies, and procurement improvements • Support the Manager, Research & Insights in developing strategies and plans • Support enterprise strategic initiatives to increase customer understanding at BCLC

🎯 Requirements

• A degree or diploma in a relevant discipline (business, economics, statistics, research, etc.) • 4 to 6 years progressively responsible experience in market or customer research • Equivalent combination of education and experience may be considered • Certified Market Research Planner (CMRP) or coursework completed from the Market Research Intelligence Association (MRIA) is an asset • Prior experience with Customer Insight and Analytical Business Planning is an asset • Proven project management and time management skills • Ability to manage multiple priorities • Ability to simplify complex data and provide actionable insights • Experience managing cross-functional projects and supplier relations • Experience analyzing data using statistical tools such as Qualtrics • Experience designing reporting solutions including dashboards, portals, and report objects • Excellent verbal and written communication and presentation skills • Excellent attention to detail • Experience influencing and helping business stakeholders frame business problems and BI needs • Understanding of analytical concepts and problem-solving skills • Experience gathering business requirements for business intelligence applications • Ability to develop technical documentation and explain complex information effectively • Demonstrated experience with balanced scorecard/KPI measurement is an asset • Understanding of the gaming industry and BCLC’s suite of games is an asset • Must be at least 19 years of age • Must be legally eligible to work in Canada

🏖️ Benefits

• Robust wellness programs to enhance your physical, mental, social, financial and career well being • Flexible working model supporting work-life integration • 37.5 hour work week • Volunteer hours through the Play It Forward program each year • Inclusive work environment • Interview accommodation available