Enterprise Program Manager

🔥 4 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $115k - $183.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Support BD strategic direction and solution deployment and service teams • Oversee multiple concurrent BD implementation and services project teams at strategic and complex customers • Provide oversight of critical issue resolution for installed MMS solutions • Act as central point of contact for strategic and critical challenges • Lead internal and customer program leadership and operational meetings • Lead Customer Value Reviews and conduct program progress report-outs • Analyze work effort and resource requirements across multiple projects • Own customer issue resolution with BD SMEs and key stakeholders • Organize and execute BD and customer Field Action communications • Scale communication and escalation procedures with BD and customer stakeholders • Develop and execute mitigation plans for program risks and issues • Develop and report program performance metrics to leadership and stakeholders • Cultivate relationships with BD and customer stakeholders as a trusted advisor • Partner with sales on opportunity curation • Drive customer satisfaction measured by OSAT and NPS • Maintain industry and product knowledge • Partner with Product Platform and Implementation Readiness teams on customer enhancement priorities • Deliver deployment and upgrade roadmaps • Support customer ease of doing business

🎯 Requirements

• Bachelor's degree required or equivalent work experience • MBA preferred • PMP certification preferred • At least 5 years of experience with health care, software and/or device implementation/deployment • Excellent organizational skills with flexibility to lead and adapt to change • Excellent written and verbal communication, negotiation, and interpersonal skills • Analytical and problem-solving skills • Ability to manage multiple customers, remain detail oriented, and prioritize tasks effectively • Proficiency in CRM/Business System software and other relevant tools • Valid driver's license and compliance with BD's auto safety standards • Upon hire, provide proof of and maintain current immunizations, including Hepatitis B, current-year Influenza, MMR, Varicella, annual TB/PPD, and Tetanus/Diphtheria/Pertussis • Employment contingent upon sufficient proof of being or becoming fully vaccinated against COVID-19 • Must live near a major airport anywhere in the U.S.

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Learning, growth, and development opportunities • Workplace accommodations considered pursuant to applicable law