Senior Manager, CRM Sales Excellence Lead

🕒 June 25

🏈 Alabama, Arizona, +32 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $152.6k - $244.2k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Define and drive the Sales process-excellence strategy and agenda on a common blueprint • Standardize core commercial processes while governing approved local and business-unit variation • Lead end-to-end lead-to-quote process optimization with CRM as the key enabler • Use proven templates and methodologies to scale consistent process and reporting across capital equipment and consumable business models and regions • Partner with BU and regional leadership to identify process-improvement opportunities across customer engagement and opportunity/pipeline management • Serve as the primary liaison to BU and regional process owners, bringing requirements into the product model • Oversee BU process owners, requirements workshops, and testing coordination • Facilitate alignment on priorities and drive decisions • Determine whether configured solutions or simpler processes best fit business needs • Translate process requirements into product features and user stories with TDS/IT teams • Partner with regional Product Owners/Leads to sequence work and align global and regional priorities • Own standardization and adoption to ensure sustained usage and measurable business impact • Measure and report process performance and CRM utilization metrics • Track adoption and cycle-time improvement against baselines • Surface insights that inform the roadmap • Partner with the Change Lead on change management and business-readiness activities

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent professional experience) • 7+ years of experience in commercial process design, business analysis, CRM, consulting, or Sales transformation within large, global organizations • Demonstrated experience standardizing commercial processes across multiple business units or regions, preferably in Med Device or Life Sciences organizations • Strong facilitation skills with proven ability to run workshops and drive cross-functional decisions • Ability to operate effectively and influence without authority in a matrixed environment • Willingness and ability to travel up to 30% (Domestic/international) of the time • Experience with CRM platforms (e.g., Salesforce, Dynamics CRM preferred) and lead-to-quote processes • Knowledge of intersections and hand-offs with Marketing, CPQ, CLM, and other downstream/upstream teams • Experience translating business requirements into product backlogs in an Agile delivery environment • Familiarity with how mature sales organizations leverage AI to enhance productivity and insights • Comfort operating amid ambiguity, incomplete data, and evolving enterprise priorities • Strong business acumen • Ability to navigate governance and risk • Strong ownership mindset • Data-driven decision-making ability • Clear, concise communication and strong executive presence • High integrity, learning agility, and resilience

🏖️ Benefits

• Annual Bonus • Potential Discretionary LTI Bonus • Medical coverage • Health Savings Accounts • Flexible Spending Accounts • Dental coverage • Vision coverage • Hospital Care Insurance • Critical Illness Insurance • Accidental Injury Insurance • Life and AD&D insurance • Short-term disability coverage • Long-term disability insurance • Long-term care with life insurance • Anxiety management program • Wellness incentives • Sleep improvement program • Diabetes management program • Virtual physical therapy • Emotional/mental health support programs • Weight management programs • Gastrointestinal health program • Substance use management program • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit • BD 401(k) Plan • BD Deferred Compensation and Restoration Plan • 529 College Savings Plan • Financial counseling • Baxter Credit Union (BCU) • Daily Pay • College financial aid and application guidance • Paid time off (PTO), including all required State leaves • Educational assistance/tuition reimbursement • MetLife Legal Plan • Group auto and home insurance • Pet insurance • Commuter benefits • Discounts on products and services • Academic Achievement Scholarship • Service Recognition Awards • Employer matching donation • Workplace accommodations • Adoption assistance • Backup day care and eldercare • Support for neurodivergent adults, children, and caregivers • Caregiving assistance for elderly and special needs individuals • Employee Assistance Program (EAP) • Paid Parental Leave • Support for fertility, birthing, postpartum, and age-related hormonal changes • Bereavement leaves • Military leave • Personal leave • Family and Medical Leave (FML) • Jury and Witness Duty Leave • Comprehensive Total Rewards program • Reward and recognition opportunities