Bilingual Service Scheduling Agent – Contract

🔥 9 minutes ago

🇨🇦 Canada – Remote

💵 $17 - $19 / hour

⏱ Part Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 0%

infoinfo

🗣️🇫🇷 French Required

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Logo of Best Buy Canada

Best Buy Canada

10,000+ employees

Founded 2002

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Best Buy Canada is a leading retailer offering a wide range of consumer electronics, appliances, and related products. Operating both online and through physical stores, Best Buy Canada provides an extensive selection of items, from technology gadgets like computers and smartphones to home appliances and entertainment systems. The company also offers various support services, including the Geek Squad for tech assistance, trade-in programs, and electronics recycling. Best Buy Canada aims to provide customers with competitive deals, including refurbished and outlet products, and emphasizes customer privacy and personalized shopping experiences through its policies and services.

📋 Description

• Book service appointments and handle phone and chat inquiries for the Geek Squad Field Services team • Record information in the contact centre system • Use technical knowledge to determine the scope of work in order to make purchase recommendations • Create an amazing customer experience

🎯 Requirements

• 1+ years of experience in the field or a similar role • Enthusiasm for supporting and assisting our customers • Flexibility to adapt to dynamic situations that arise during busy periods • Interest in developing your skills through our training programs • Proficiency in French and English • Ability to work full time, 40 hours per week, or part time, 24 hours or more per week, depending on business capacity

🏖️ Benefits

• Full-time and part-time employment • Flexible scheduling based on business needs • Health and dental benefits • Employee discounts on great technology products • An enthusiastic, fun, and supportive team that you will quickly come to call friends • Opportunities to learn about products, earn certifications, and build new skills • Training programs • Work from the comfort of your own home

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