Mechanical Project Engineer, Customer Support

🕒 5 days ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $110k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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BEUMER Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📦 Logistics

🏗️ Construction

🏭 Manufacturing

Logistics • Construction • Manufacturing

BEUMER Group is a global leader in intralogistics solutions, providing comprehensive systems for conveying, loading, palletising, packaging, sortation, and baggage handling. With a workforce of 5,600 employees across more than 70 countries, BEUMER Group specializes in industry solutions for areas such as baggage handling, building materials, cement, courier, express & parcel (CEP), minerals & mining, and ports & terminals. The company is recognized for its robust customer support and innovative approach, including the development of software-focused logistics solutions through its startup incubator, BEAM. BEUMER Group is committed to long-term success, offering customized solutions and a partnership approach to support the lifecycle of their systems and assets.

📋 Description

• Support Customer Support and Sales teams with engineering input for system upgrades, retrofits, and modernization proposals • Assist Service and Project Managers with field support, commissioning assistance, and troubleshooting of installed systems • Evaluate existing system configurations and customer requirements to develop engineering solutions for modifications and improvements • Assess system performance, manufacturing feasibility, cost, and maintenance implications of proposed changes • Develop and modify system layouts and components using 2D and 3D CAD tools, including steel structures, sheet metal parts, and BEUMER equipment • Optimize designs for maintainability, cost-efficiency, and operational performance • Prepare specifications, as-built updates, and service-related technical documentation • Coordinate and support fabrication, procurement, and installation of retrofit or replacement components • Collaborate with Engineering, Purchasing, Project Management, and Field Service teams • Maintain engineering changes, service reports, and technical documentation • Develop and support project schedules for service-related engineering efforts • Review system designs against customer requirements, operational standards, and performance expectations • Support and lead smaller-scale service engineering projects, including retrofit initiatives and system enhancements • Participate in root cause analysis and continuous improvement initiatives to improve system reliability and reduce downtime

🎯 Requirements

• Bachelor’s degree in Mechanical Engineering or related field, or equivalent experience • 5+ years of experience in mechanical engineering, preferably within material handling, automated systems, or service/support environments • Experience in mechanical design for automated machinery or material handling equipment • Broad understanding of mechanical systems, pneumatics, hydraulics, and basic controls integration • Proficiency in 2D and 3D CAD modeling tools • Strong knowledge of manufacturing processes, drafting standards, dimensioning, and tolerancing • Familiarity with electrical motors, power transmission, and system integration concepts • Understanding of IBC and OSHA requirements related to material handling systems • Ability to analyze existing systems and develop practical engineering solutions in live operational environments • Strong problem-solving skills focused on reliability, maintainability, and lifecycle performance • Ability to coordinate across engineering, service, and operations teams • Experience supporting retrofit, upgrade, or field-based engineering activities highly valued • Effective use of engineering and project tools to manage service-related work • Excellent time management and attention to detail • Strong verbal and written communication skills, especially in customer-facing situations • Ability to manage multiple priorities in a fast-paced, service-driven environment • Self-motivated, proactive, and collaborative team player with strong interpersonal skills • Strong listening skills and customer-focused mindset • Ability to travel domestically and internationally up to 25% to support customer sites and service activities

🏖️ Benefits

• Medical and dental premiums covered 100% for employee and eligible dependents • 401(k) with generous match • Life insurance • Long-term disability insurance • Vision insurance • Accident insurance • Critical illness insurance • Generous paid time off • Paid company holidays • Additional flex days • Performance-based bonus potential through the Target Agreement Plan • Per diem eligibility for qualified travel expenses according to the IRS schedule

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