Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
Customer Service Representative
🕒 5 days ago
🤠 Texas – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on Sutherland's careers page, not through a job board
First seen by Remote Rocketship 5 days ago
Still open on Sutherland's site. Checked 35 minutes ago.
Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
📋 Description
• Respond to incoming calls related to student inquiries • Assist families and schools participating in the scholarship program • Answer questions about scholarship applications and funding status • Ensure callers' questions are answered and callers are satisfied • Support student registration • Work directly with families and schools
🎯 Requirements
• Excellent verbal and written communication skills • Strong multitasking abilities • Fluency in English • Drive to solve problems and meet goals • Familiarity with Microsoft Office tools • Experience in customer service • Excellent wired internet connectivity • Reliable, hard-wired internet service • Quiet, distraction-free, secure place to work • Ability to work from home
🏖️ Benefits
• All equipment provided • Remote work arrangement • Temporary 6-month contract
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