Director, Project Management

🕒 August 28

🇺🇸 United States – Remote

💵 $165k - $195k / year

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

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Bidgely

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

⚡ Energy

🤖 Artificial Intelligence

☁️ SaaS

💰 $18M Venture Round - Bidgely on 2023-07

Energy • Artificial Intelligence • SaaS

Bidgely is an energy analytics company that provides utilities and energy providers with AI-powered software for customer energy insights, meter data analytics, and appliance-level energy disaggregation (non-intrusive load monitoring). Its platform uses machine learning to analyze smart meter and IoT data to enable customer engagement, demand response, energy efficiency programs, and distributed energy resource (DER) planning. Bidgely sells to enterprise utility customers as a B2B SaaS solution focused on improving customer experience and operational energy programs.

📋 Description

• Lead Bidgely's most strategic and complex customer engagements as senior program owner from Onboarding through Launch • Own delivery outcomes for strategic, high-ACV customer engagements • Lead executive steering committees and senior stakeholder relationships • Serve as primary escalation point and trusted advisor for customer leadership teams • Manage cross-functional delivery teams across Engineering, Product, Delivery, and Sales • Translate business requirements into implementation plans and solution design decisions • Oversee project financials, including cost tracking, budget, and margin • Represent Bidgely in executive business reviews and strategic account sales presentations • Contribute to contract reviews, statements of work, and proposals for complex deals • Own portfolio-level reporting and forecasting intelligence for delivery timelines, revenue, margin trends, and resourcing • Partner with the VP of Customer Onboarding on portfolio-level financial planning • Define and report portfolio-level KPIs to executive leadership • Monitor customer sentiment and health through and beyond onboarding • Own and improve implementation methodology, tooling, and training curriculum • Manage cross-functional improvement initiatives related to implementation success and quality • Partner with Sales leadership on deal structuring and scoping for strategic pursuits • Report to the VP of Customer Onboarding

🎯 Requirements

• 10-15 years of program or project management experience at a SaaS company • Track record leading strategic, complex, high-touch enterprise engagements • Prior experience at a utility, utility software/technology company, or consulting firm serving utility clients • Experience leading executive steering committees and senior stakeholder relationships on complex, multi-workstream programs • Strong functional and customer management skills • Experience translating business requirements into implementation and solution design decisions • Experience managing cross-functional teams across Engineering, Product, Delivery, and Sales • Experience owning project financials, including budget, margin, and cost tracking • Experience building and maintaining portfolio-level reporting, KPIs, and forecasting models • Experience driving large internal programs end-to-end, including change management and employee adoption • Experience with Agile software development methodologies and cloud-based B2B implementations • Excellent written and verbal communication skills, with strong executive presence • Highly organized, collaborative, and proactive, with a customer-first mentality • PMP certification preferred • Passion for or experience within the energy or energy efficiency sector preferred • Authorization to work in the United States without visa sponsorship

🏖️ Benefits

• Medical, Dental, and Vision insurance from day one • HSA, FSA, and DCFSA plans • 401(k) plan • Flexible paid time off • Annual wellness stipend • Annual professional development stipend • Paid parental leave • Mental health and wellness resources for you and your family • Preferred pricing on entertainment, technology, and insurance products • Access to mentorship from experienced industry leaders • Remote-friendly scheduling built around how you work best • Paid time to volunteer for causes you care about • Discretionary annual bonus • Equity