Program Coordinator

🔥 2 hours ago

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BioScript Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients • Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program • Establishing and maintaining a strong relationship with assigned clinics and physicians • Coordinate cases with insurance companies, physician' offices and healthcare professionals for reimbursement solutions • Coordinate with dispensing pharmacy and injection training sites once funding has been obtained • Assisting physicians and/or their staff to complete all relevant Patient Support Program forms • Acting as the main resource for NavieGo to request missing or additional information from respective offices • Responding promptly and professionally to physician enrolment requests • Responding proactively upon NavieGo’s request for patient reimbursement renewals.

🎯 Requirements

• Bilingualism in English and French is an asset • Ability to handle a high caseload in a fast-paced, changing environment • Minimum of 2 years experience in customer/client service experience • Strong proficiency in Microsoft and Google applications • Professional/courteous telephone manner • Proven ability to organize time, set priorities, and multi-task • Strong communication and interpersonal skills • Ability to work independently and in a team environment • High attention to detail • Prior experience in a reimbursement role is a strong asset • Experience in biologics will be considered an asset • Experience in the healthcare, pharmaceutical, or insurance industry is an asset • Ability to resolve issues effectively and efficiently.

🏖️ Benefits

• Flexible remote work options • Growth Opportunities: Committed to fostering a culture of growth • Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package