Program Manager

🕒 June 18

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BioScript Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💊 Pharmaceuticals

🤝 B2B

Pharmaceuticals • B2B

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• The Program Manager will support an Oncology Patient Support Program within the NavieGo portfolio, partnering closely with internal teams and external stakeholders to ensure program success. • Ensuring the program is designed and implemented as per sponsor’s strategic direction; • Ensuring all program sponsor’s needs are being met; • Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc. • Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction; • Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer); • The design, evolution and delivery of all program reporting; • Ongoing evaluation of program strengths, weaknesses and potential areas for improvement; • In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting; • Participate/lead in respective client meetings and day to day client communications; • Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process; • Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance; • Provide support, guidance, and leadership to the team, • Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities; • Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

🎯 Requirements

• A minimum of 3-5 years of experience in healthcare/pharmaceutical related field; • Experience managing a patient support program in multiple therapeutic areas is a strong asset; • A Bachelor’s degree program and/or an equivalent combination of experience and education is required; • Program management skills with proven ability to manage multiple priorities; • Proven customer relationship and/or account management skills with direct client interaction; • Proficiency with Microsoft Office and competent reporting and trending data; • Strong financial acumen and hands on budget management experience; • General knowledge of reimbursement, patient support programs, database elements and functionality; • Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation; • Possessing an in depth knowledge of public / private and federal funding mechanisms.

🏖️ Benefits

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers. • Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey. • Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.