Product Owner

Job not on LinkedIn

🔥 5 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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Logo of Bits In Glass

Bits In Glass

201 - 500 employees

Founded 2002

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 Private equity on 2024-03

Consulting • Logistics • Manufacturing

Bits In Glass is a global boutique consulting firm that designs, builds, and manages intelligent automation and integration solutions for enterprise clients. The company specializes in enterprise AI and data engineering, low-code/no-code development, process automation (including RPA and BPA), enterprise application integration, CRM implementations, and application management services, working with partners like Appian, AWS, UiPath, MuleSoft, Snowflake, and Creatio. Bits In Glass serves industries such as banking and financial services, insurance, transportation and logistics, manufacturing and distribution, real estate, healthcare, and the public sector, helping organizations scale automation, improve efficiency, and turn data into actionable insights.

📋 Description

• Run discovery by mapping current processes, quantifying pain and financial impact, and identifying measurable value from AI agents • Convert business problems into testable AI requirements and acceptance criteria with the AI Quality Engineer • Own outcome definitions for outcome-based contracts, including success measures, sign-off, and missed-threshold handling • Manage client-provided domain experts and escalate availability issues • Manage scope and maintain a disciplined backlog • Run weekly client demos, capture feedback, reprioritize work, and direct the delivery pod • Align business, IT, security, procurement, and legal stakeholders • Partner with the client’s change and adoption team to drive system usage • Track and report burn, risks, decisions, and benefits realization against agreed outcomes • Surface commercial risks including scope creep, weak executive sponsorship, and integration surprises • Own client relationships, scope, definition of done, and delivery outcomes for embedded enterprise engagements

🎯 Requirements

• 3–8 years in product ownership, delivery management, or client-facing consulting • At least 2 years shipping software rather than only running programmes • Track record delivering under fixed-price or outcome-based commercial terms, where scope discipline had financial consequences • Fluency in agile delivery at a genuine weekly release cadence • Technical literacy sufficient to challenge an engineer's estimate and understand retrieval pipeline quality issues; coding is not required • Working understanding of the capabilities and limitations of LLM-based systems • Confidence to tell a client when a request is not feasible • Executive presence for steering committees with client CIOs, COOs, and business unit heads • Experience in insurance, financial services, healthcare, or a comparably regulated industry • Excellent written communication • Legally entitled to work in Canada • Willing to travel to client sites • Prior experience at a top-tier strategy consultancy, Big Four, or specialist delivery boutique is a bonus • Background as a business analyst, engineer, or data professional is a bonus • Familiarity with AI quality concepts is a bonus • Experience running engagements alongside a separate change management partner is a bonus • Bilingual English and French is a bonus

🏖️ Benefits

• Initially hired as an employee of Bits In Glass, with intended transition to a permanent position directly with Convene AI after approximately 12–18 months, subject to business requirements and transition arrangements • Work directly with senior operators who have led AI delivery at Fortune 500 scale • Real influence over how ConveneAI's delivery model evolves • Four-person pods enabling decisions to translate into shipped software within days

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