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Product Owner

Job not on LinkedIn

🕒 September 22

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Bits In Glass's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Bits In Glass's site. Checked 2 hours ago.

Logo of Bits In Glass

Bits In Glass

201 - 500 employees

Founded 2002

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 Private equity on 2024-03

Consulting • Logistics • Manufacturing

Bits In Glass is a global boutique consulting firm that designs, builds, and manages intelligent automation and integration solutions for enterprise clients. The company specializes in enterprise AI and data engineering, low-code/no-code development, process automation (including RPA and BPA), enterprise application integration, CRM implementations, and application management services, working with partners like Appian, AWS, UiPath, MuleSoft, Snowflake, and Creatio. Bits In Glass serves industries such as banking and financial services, insurance, transportation and logistics, manufacturing and distribution, real estate, healthcare, and the public sector, helping organizations scale automation, improve efficiency, and turn data into actionable insights.

📋 Description

• Run discovery by mapping current processes, quantifying pain and financial impact, and identifying where AI agents create measurable value • Convert business problems into testable AI requirements and acceptance criteria with the AI Quality Engineer • Own outcome definitions for outcome-based contracts, including measurement, sign-off, and missed-threshold handling • Manage client-provided domain experts and escalate availability issues • Manage scope and maintain a disciplined backlog • Run weekly client demos, capture feedback, reprioritize work, and direct the pod toward the highest-value work • Align business, IT, security, procurement, and legal stakeholders • Partner with the client’s change and adoption team to drive system usage • Track and report delivery health, burn, risks, decisions, and benefits realization • Surface commercial risks such as scope creep, weak executive sponsorship, and integration surprises

🎯 Requirements

• 3–8 years in product ownership, delivery management, or client-facing consulting, including at least 2 years shipping software rather than only running programmes • Track record delivering under fixed-price or outcome-based commercial terms, where scope discipline had financial consequences • Fluency in agile delivery at a genuine weekly release cadence • Technical literacy sufficient to challenge an engineer’s estimate and understand why a retrieval pipeline is returning poor answers; coding is not required • Working understanding of what LLM-based systems can and cannot reliably do • Executive presence for steering committees with client CIOs, COOs, and business unit heads • Experience in insurance, financial services, healthcare, or a comparably regulated industry • Excellent written communication • Legally entitled to work in Canada • Willing to travel to client sites • Prior experience at a top-tier strategy consultancy, Big Four, or specialist delivery boutique is a bonus • Background as a business analyst, engineer, or data professional before moving into product is a bonus • Familiarity with AI quality concepts, including evaluation design, acceptance thresholds, and human-in-the-loop workflow design is a bonus • Experience running engagements alongside a separate change management partner is a bonus • Bilingual English and French is a bonus

🏖️ Benefits

• Initially hired as an employee of Bits In Glass, with the intended transition to a permanent position directly with Convene AI after approximately 12–18 months, subject to business requirements and transition arrangements • Opportunity to work directly with senior operators who have led AI delivery at Fortune 500 scale • Real influence over how ConveneAI’s delivery model evolves • Work in four-person pods where decisions translate into shipped software within days • Collaboration, innovation, and established consulting expertise of Bits In Glass • Opportunity to contribute to an emerging AI organization during an important stage of its growth

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