Advisory Consultant – Raiser's Edge NXT

🕒 October 23

🇺🇸 United States – Remote

💵 $77.7k - $104.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Provide prescriptive, outcomes-focused consulting to a diverse portfolio of Raiser’s Edge NXT customers • Understand customer needs and craft roadmaps to adopt or expand functionality to achieve desired outcomes • Engage with customers throughout their engagement, from implementation through renewal • Support customers with new releases, business process adjustments, onboarding new staff, and maximizing subscription value • Partner with Sales, CSMs, and other services teams across the customer journey • Shape the Advisory+ offering by sharing insights and expertise • Collaborate with cross-functional teams to enhance customer experience • Serve as a subject matter expert on sales calls to expand the Blackbaud Advisory+ footprint

🎯 Requirements

• 5+ years of experience using, supporting, or consulting on RE7 and RENXT • Experience in multiple areas of fundraising, for example annual or major giving, is encouraged • Comfortable engaging with key stakeholders and end-users • Experience with driving organizational change and making recommendations to customers • Strong attention to detail and ability to understand customer needs • Ability to successfully manage a portfolio of customers • Self-starter mindset by proactively managing customer deliverables with limited supervision

🏖️ Benefits

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program

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