Managing Consultant, Safety and Reliability

🕒 October 23

🇺🇸 United States – Remote

💵 $126k - $153k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Qualtrics

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $180M Series C on 2017-04

Enterprise • SaaS • B2B

Qualtrics is a leading provider of experience management software that helps organizations improve their customer, employee, and market research experiences. The company offers a wide range of solutions, including tools for customer experience, employee engagement, strategy and research, and experience management platforms powered by artificial intelligence. Qualtrics enables businesses to root out friction in digital interactions, optimize digital self-service, and gather in-depth insights from any customer or employee interaction. Their technology is designed to empower teams to make data-driven decisions that enhance customer satisfaction and improve business outcomes across various touchpoints.

📋 Description

• Lead multi-hospital consulting engagements and system-wide High Reliability Organization transformations • Oversee end-to-end engagement delivery, project scope, budgets, billable hours, and consultant teams • Influence healthcare C-suite executives, directors, physician leaders, and clinical leaders • Apply HRO, Root Cause Analysis, Fair and Just Culture, Safety Culture, Preventable Harm, and Communication and Resolution Program frameworks • Identify client opportunities, expand existing engagements, support business development, and drive client retention • Use Excel, SQL, SAS, Access, and other analytical tools to translate complex safety and healthcare data into executive action plans • Deliver executive coaching, physician alignment sessions, training workshops, mentoring, and constructive feedback • Guide implementation of safety behaviors, safety huddles, rounding practices, cause analysis, and psychological safety tools • Direct reviews of payer metrics, denial trends, and behavioral assessments • Contribute to internal consulting methodology, training offerings, and practice development

🎯 Requirements

• 10+ years of healthcare or high-risk industry experience focused on safety, quality, and high reliability implementation • Track record leading complex performance improvement projects across healthcare organizations • Management consulting experience strongly preferred • Experience leading consultant project teams, managing client engagement budgets, and supporting business development/account expansion • Mastery of Root Cause Analysis, Common Cause Analysis, and Fair and Just Culture methodologies • Advanced analytical capabilities using Excel, PowerPoint, SQL, SAS, or Access • Ability to travel 50–75% (approximately 10 days/month on-site across the US and select international locations) • Bachelor's degree required • Master's degree or clinical background in Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management preferred

🏖️ Benefits

• Qualtrics pays 100% of healthcare benefit premiums for employees and dependents • Variable allowances for wellness, meals, transportation, and more • Personalized Career Action Planning • Medical, dental, vision, life and disability benefits • 401(k) with match • Paid time off • Wellness reimbursement • Mental health benefits • Experience bonus • Potential sign-on bonus • Potential restricted stock units

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