Blue Alliance
201 - 500 employees
💸 Finance
🏢 Enterprise
☁️ SaaS
Finance • Enterprise • SaaS
Blue Alliance is an operator-led investment group that partners with managed service providers (MSPs) to help them achieve growth and overcome financial and operational obstacles. With a unique "Founders-First Philosophy," the company offers more than just financial capital, providing operational insights and expertise based on its founders' extensive experience in successfully running MSPs. Blue Alliance facilitates collaboration among MSPs through shared resources, talent, and expertise, enhancing scalability and addressing technical challenges effectively. It also partners with a private equity firm, Prairie Capital, to strengthen its resources and broaden its capabilities. By maintaining the independent operations and brand culture of its partner companies, Blue Alliance focuses on creating a collaborative, growth-oriented network designed for the success and innovation of its MSP partners.
Support Engineer I
🕒 5 days ago
DNS
VMware
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Blue Alliance
201 - 500 employees
💸 Finance
🏢 Enterprise
☁️ SaaS
Finance • Enterprise • SaaS
Blue Alliance is an operator-led investment group that partners with managed service providers (MSPs) to help them achieve growth and overcome financial and operational obstacles. With a unique "Founders-First Philosophy," the company offers more than just financial capital, providing operational insights and expertise based on its founders' extensive experience in successfully running MSPs. Blue Alliance facilitates collaboration among MSPs through shared resources, talent, and expertise, enhancing scalability and addressing technical challenges effectively. It also partners with a private equity firm, Prairie Capital, to strengthen its resources and broaden its capabilities. By maintaining the independent operations and brand culture of its partner companies, Blue Alliance focuses on creating a collaborative, growth-oriented network designed for the success and innovation of its MSP partners.
📋 Description
• Document all time daily in the ticketing system • Ensure in-progress tickets are properly documented before shift ends • Monitor designated queues and escalate issues • Create/update documentation in IT Glue as needed
🎯 Requirements
• Provides technical support primarily by phone or ticketing system • 50-75% travel required • Basic knowledge of Active Directory • Understanding of VMware and Hyper-V • Knowledge of Windows environments, server types, and patching • Basic troubleshooting skills in networking, DHCP, DNS
🏖️ Benefits
• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events
Apply NowSimilar Jobs
🕒 5 days ago
Technical Analyst providing support for pharmacy systems and applications, troubleshooting software and hardware issues remotely. Collaborating with customers to enhance pharmacy workflows and system configurations.
🇺🇸 United States – Remote
💵 $24 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 5 days ago
IT Support Analyst providing responsive support for employees across Binance.US. Focus on macOS environments, Google Workspace, and technical troubleshooting in a fully remote setup.
🇺🇸 United States – Remote
💵 $100k - $110k / year
💰 $200M Seed Round on 2022-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🕒 5 days ago
Support Analyst assisting clients using PAR OPS software for restaurant operations. Collaborating with teams to troubleshoot and resolve client issues within a flexible remote environment.
🕒 5 days ago
Designated Support Engineer providing white-glove support for Kubernetes deployments. Serving as a technical champion for Everpure’s strategic accounts to maximize reliability and performance.
🇺🇸 United States – Remote
💵 $107k - $230k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 5 days ago
AI Technical Analyst assessing business needs and designing AI-driven workflows at a top workforce solutions company. Focus on process improvement and technology integration within global organizations.
