
5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
🔥 0 minutes ago
🗣️🇫🇷 French Required
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5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
• Conduct investigations to identify, assess, decide, and report on activity indicating exposure to financial crimes • Evaluate, document, manage, and escalate potential threats and investigations according to standard operating procedures • Provide subject matter expertise and oversight of criminal risk using intelligence-based detection and research • Provide input and recommendations for process and customer service improvements • Monitor financial crime risk trends, regulations, and compliance standards • Monitor and analyze information from detection systems, tools, reports, or manual sources • Collect evidence and information for incident reports, loss prevention, litigation, criminal prosecution, management information, statistics, and process improvements • Document investigation actions and findings in account and case files • Maintain understanding of financial crime management processes, frameworks, and techniques • Gather and format data into regular and ad-hoc reports and dashboards • Analyze data and information to provide insights and recommendations • Execute routine service requests, transactions, and queries within service level agreements • Notify and provide information and instructions to internal and external stakeholders regarding incidents • Handle complex and diverse tasks, including escalations from other employees • Analyze issues and determine next steps • Apply BMO’s Risk Management Framework, Risk Culture, and approved Risk Appetite while protecting assets and complying with policies, laws, and regulations
• Bilingual French and English required • Banking experience required • Call center experience required • Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset • Knowledge of banking products, services, processes, and organization is an asset • Specialized knowledge • Good verbal and written communication skills • Good organization skills • Good collaboration and team skills • Good analytical and problem-solving skills • Fluent in French and English to support clients and team members inside and/or outside the province of Quebec • Ability to work Sunday to Thursday, 12am–8am EST
• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Accommodations available on request for candidates taking part in all aspects of the selection process
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