Business Support Analyst

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Provides first and/or second level business support, advice, and guidance to sales and service colleagues • Acts as trusted advisors to stakeholders, providing a source of business process, policy, procedure, product and/or system expertise • Provides extensive business knowledge in an effective, responsible and timely manner to aid in delivering business results and/or minimizing risk • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs • Builds effective relationships with internal/external stakeholders • Analyzes data and information to provide insights and recommendations • Provides first point of contact operational support to internal business partners and end clients • Maintains solid knowledge within subject matter specialties • Ensures Incident Management Processes are followed

🎯 Requirements

• Typically between 3 - 5 years of relevant experience • Post-secondary degree in related field of study or an equivalent combination of education and experience • PC skills (MS Word, Excel, PowerPoint) - Good • Knowledge of the business/group processes/procedures/tools/technology – Good • Knowledge of applicable risk and regulatory requirements and the impact on the business/group • Specialized knowledge from education and/or business experience • Verbal & written communication skills - In-depth • Collaboration & team skills - In-depth • Analytical and problem solving skills - In-depth • Influence skills - In-depth

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans