PM Compliance Specialist – OBSI Manager

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Acts as senior liaison with OBSI, accountable for the effectiveness and integrity of the External Complaints Body (ECB) relationship • Leads OBSI-related interactions, escalations, and negotiations, representing BMO in complex and high-risk matters • Oversees the management of complex, high-risk, and contentious cases, ensuring investigations are rigorous, objective, and consistent • Proactively identifies, assesses, and escalates urgent, sensitive, systemic, and reputational risks • Oversees and challenges the review and analysis of evidence, documentation, and regulatory requirements to ensure completeness and accuracy • Leads development and approval of resolution strategies and settlement recommendations • Oversees the development of clear, concise, and well-reasoned responses to OBSI and customers

🎯 Requirements

• Typically between 6–7 years of relevant experience • post-secondary degree in a related field of study, or an equivalent combination of education and experience • Demonstrated people leadership experience • Deep knowledge and technical proficiency gained through extensive education and business experience • Strong understanding of OBSI processes, complaint handling frameworks, and regulatory expectations • Proven experience managing complex, high-risk, and contentious cases

🏖️ Benefits

• health insurance • tuition reimbursement • accident and life insurance • retirement savings plans