Associate Client Service Director

🕒 July 29

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📁 Client Services

👻 Ghost score 14%

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BOLDSCIENCE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

💊 Pharmaceuticals

📣 Marketing

Healthcare • Pharmaceuticals • Marketing

BOLDSCIENCE is a global medical communications agency that creates scientifically driven, creative communications programs for pharmaceutical clients. Part of the Co-Lab Global branded services and the Assembled Intelligence platform, BOLDSCIENCE helps translate complex science into compelling narratives, supports clinical trial recruitment with high-quality materials, extends the reach of publications through targeted multi-channel strategies, shapes scientific strategy to support product differentiation, and provides launch and patient-experience support (including smartphone app solutions).

📋 Description

• Apply high levels of scientific and/or industry expertise to function as a strategic partner to clients • Responsible for tactical planning, financial management, resourcing, and driving organic and new business opportunities • Build an open and honest partnership with clients and build the BOLD team around them • Extensive experience working across a range of therapeutic areas, clients, and medical education tactics • Provide onsite support where required • Provide strategic and operational direction to account teams • Drive alignment across client teams, ensuring the highest standards are met • Reviews content and provides sign-off on work, partnering with the scientific team leads • Identifies and drives new business opportunities across new and existing clients • Manage and input into the career development of direct reports and their teams

🎯 Requirements

• Extensive experience working within the medical communications industry • Proven ability to work across different therapy areas and project deliverables in a client-facing role • Excellent understanding of the pharma and competitor landscape • Experience collaborating with different departments such as Scientific Services, Creative, Digital, etc. • Able to lead a team effectively, including line management responsibilities and mentoring • Experienced financial management including budgets, forecasting, and recoverability • Bachelor’s degree preferred in science, pharmacology, or medicine

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off