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Provider Success Lead, Physical Therapy

Job not on LinkedIn

🕒 October 21

🇨🇦 Canada – Remote

💵 $75k - $125k / year

⏰ Full Time

🟠 Senior

😶‍🌫️ Therapist

Where this job comes from

Posted on BreatheSuite's careers page, not through a job board

First seen by Remote Rocketship October 21

Still open on BreatheSuite's site. Checked 3 hours ago.

Logo of BreatheSuite

BreatheSuite

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Seed Round on 2021-01

Healthcare • Consulting • Logistics

BreatheSuite is a company offering an at-home lung wellness program, designed to help patients improve their respiratory health from the comfort of their own home. The program is comprehensive, including a welcome kit with equipment like a pulse oximeter, blood pressure cuff, respiratory muscle trainer, exercise bands, and a journal. Patients work with a care team, including physical therapists and respiratory therapists, to create personalized plans to achieve respiratory goals. BreatheSuite focuses on personalized care, offering one-on-one televisits, tailored exercises, breathing training, disease management education, and stress management techniques. The program is accessible for Medicare and most insurance plans.

📋 Description

• Mentor physical therapists on patient care with medically complex pulmonary patients • Consult on complex cases and guide clinical decision-making around symptom response, oxygen needs, and progression • Give feedback that builds clinical confidence across the team and escalate to the Head of Clinical when needed • Own onboarding and education content for BreatheSuite University • Research current evidence and best practices and build training modules using video, audio, AI tools, and other resources • Keep educational modules clinically relevant, evidence-based, and updated as software and platform changes roll out • Administer BreatheSuite University by assigning modules, tracking completion, and maintaining current compliance training • Guide newly hired PTs through onboarding to their first patient • Coordinate with credentialing, product/engineering, and operations on licensure, credentialing, platform access, and training requirements • Hold one-on-one first-patient readiness sessions with new PTs • Provide workflow, platform, documentation, and clinical support through one-on-ones and the provider support Slack channel • Co-manage the provider support Slack channel and escalate issues to the Head of Clinical • Turn recurring questions into self-service resources • Assess provider availability against patient demand and recommend hiring increases • Build searchable resources with the development team • Track recurring questions and time to first patient to reduce support needs

🎯 Requirements

• Active PT license • Demonstrated cardiopulmonary expertise, such as ABPTS Cardiovascular and Pulmonary Clinical Specialist (CCS) certification, pulmonary or cardiac rehab experience, or significant acute care or ICU experience with cardiopulmonary patients • 5+ years of clinical experience • Experience mentoring or teaching clinicians • Experience developing clinical education content • Comfortable creating educational content, including recording video and audio, using AI and content-creation tools, and turning clinical research into practical training • Comfortable with EMRs, telehealth platforms, and learning new software quickly • Clear written communicator who is organized, follows through, and can manage multiple priorities at once • Systems-minded, with a habit of fixing the process behind a problem rather than solving the same problem repeatedly • Teaching experience in a DPT program preferred • Telehealth experience preferred

🏖️ Benefits

• Equal opportunity employer • Inclusive work environment • Fully remote work structure

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