Onboarding Specialist, Spanish Speaking

October 28

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+25 more states

🌵 Arizona – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

Apply Now

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Breezeway

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Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties, and deliver the best service experience to guests and homeowners.

51 - 200 employees

Founded 2017

📋 Description

• Work collaboratively with Sales and Client Experience teams to ensure the efficient implementation of new client accounts. • Manage the client’s experience by conducting training sessions to educate the client on best practices. • Actively monitor and manage the onboarding health across new client implementations. • Ensure adherence to best practices by performing quality assurance through reviewing recordings and documentation of client interactions. • Proactively create, coordinate, and implement new ideas to improve the onboarding process. • Troubleshoot client issues to resolution or escalate to the appropriate resource. • Educate clients on how to leverage Breezeway tools to simplify their complex workflows. • Collaborate cross-functionally with Sales and Product to turn valuable client feedback into practical product improvements. • Develop domain expertise in property care and a deep understanding of client needs.

🎯 Requirements

• 2+ years of relevant experience in implementation or project management. • Experience in Technology or SaaS company • Fluency in Spanish • Proven track record for creative problem-solving for clients. • Able to navigate CRM software and web-based tools effectively. • A strong understanding of Google Suite, Zoom, Slack, and quick-to-learn technology integrations. • A strong understanding of Excel, with expert proficiency in conditional formatting, VLOOKUP, using shortcuts and formula functions, and sorting and filtering data.

🏖️ Benefits

• Breezeway is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. • Employees will receive consideration for employment without regard to these factors. • The company embraces diversity and is committed to creating an inclusive workplace. • Employees are encouraged to request accommodations during the application process.