Director, Project Management – Client Coverage

Job not on LinkedIn

🕒 September 8

🇨🇦 Canada – Remote

💵 CA$120k - CA$160k / year

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brim Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Brim Financial is a North American licensed and certified card issuer and fintech platform that provides credit-cards-as-a-service (CCaaS) and payments capabilities. Brim offers an end-to-end, configurable platform-as-a-service for banks, fintechs, merchants, and enterprises to launch and operate credit card programs, digital consumer and business banking experiences, rewards and loyalty, and payments operations. The company partners with banks and major payment networks (e. g. , Mastercard, Manulife Bank) to modernize card issuance, payments, and enterprise workflow platforms, supporting consumer and commercial card products, prepaid/debit, embedded lending/BNPL, and cross-border money movement.

📋 Description

• Own day-to-day execution of complex, large-scale digital banking, card, and payments platform implementations • Manage scope, timelines, risk, and cross-functional coordination • Build and run minimum-viable implementation processes, including status cadence, RAID log, and decision log • Own client-facing status communications, translating engineering and product progress into business terms • Maintain clear ownership of open items internally and with clients • Own coverage for several existing bank and fintech clients • Build and grow relationships across the client portfolio • Run account operating cadences, including QBRs, roadmap check-ins, and prioritization sessions • Coordinate Product and Engineering input on feasibility and sequencing • Track portfolio health, including KPIs, adoption, satisfaction, and support/escalation trends • Flag risks early and package client feedback into structured product-prioritization input • Maintain a single source of truth for each account • Lead post-incident and post-issue client reviews • Translate technical root causes into business-appropriate explanations and forward-looking action plans

🎯 Requirements

• 5-7+ years' experience across consulting and project management • Strong enterprise relationship management background • Experience engaging senior stakeholders and managing complex, large-scale implementations • Ability to build and deepen client trust and relationships in complex, multi-stakeholder environments • Strong track record of building operating rhythms with clear accountability in ambiguous, fast-moving environments • Exceptionally strong written and verbal communication skills • Ability to communicate in a structured, succinct, executive-ready way • Comfort working through delivery blockers and communicating status and risk to executive and board-level audiences • Strong analytical and critical thinking skills • Data-driven decision-making approach • Comfort working closely with Product and Engineering teams, data, reporting, and portfolio analytics • Highly self-motivated and adaptable • Entrepreneurial mindset with strong ownership and accountability • Bonus: experience managing credit card or lending portfolios at a bank, issuer, or fintech • Bonus: consulting background with financial services clients • Bonus: experience working with AI/LLMs and technical teams

🏖️ Benefits

• Competitive compensation and equity • Comprehensive health plan • PTO • Remote-first workplace (Eastern Time) • Real ownership and ability to shape delivery processes and standards • AI-enabled tools used during application screening

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