VP, Engagement Agency

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November 17

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bswift

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HR Tech • Enterprise • AI

bswift is a leading provider of benefits administration solutions, offering a comprehensive suite of technology and services to help employers and their employees maximize their health and welfare benefits. By leveraging the latest technology and personalized engagement strategies, bswift enhances healthcare outcomes and employee satisfaction. The company is recognized for its innovative use of AI to facilitate seamless benefits enrollment and improve customer service. Recently, bswift has expanded its capabilities through strategic acquisitions, further solidifying its position as a trusted partner for companies seeking to improve their employee benefits programs.

- employees

👥 HR Tech

🏢 Enterprise

💰 $51M Private Equity Round on 2014-04

📋 Description

• Lead and manage a consulting and delivery communications team accountable for book of business satisfaction, revenue, and performance. • Define clear roles and accountabilities for team members. • Develop career pathing and professional development tracks. • Serve as communications and strategy coach to the team. • Drive quality delivery and consistency throughout the team. • Ensure adherence to process and tools to enhance efficiency. • Ensure client satisfaction and report on client health. • Manage client relationships and projects, including budget, scope, and billing. • Foster team engagement, enthusiasm, and a culture of trust. • Act as senior strategic communications consultant to targeted clients, providing recommendations that drive additional communications revenue. • Participate in cross-functional leadership teams, partnering closely with other function leaders to achieve mutual success and represent the interests of the Agency and Clients. • Participate in industry speaking and marketing events to promote the Agency and provide thought leadership. • Support new business sales and client retention efforts to represent the Agency. • Represent client growth in the overall revenue pipeline for the Agency.

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, English, Advertising, or Journalism. Master’s degree in business or MBA a plus. • 15 years’ experience in a formal communications role, preferably in employee communications. Prior consulting experience required. • 5 years in a leadership role, leading large integrated teams responsible for a large book of business. • Exceptional communication skills, including presentation, facilitation, and daily client-facing communications. • Exceptional written communication skills, with the ability to write for various outlets (internal, external, web, emails, newsletters, letters, social, etc.). • Exceptional planning, project management, and coordination skills. • Deep experience in successfully leading large teams and developing a culture of trust, enthusiasm, and engagement. • Strong issue resolution and team member engagement skills. • Demonstrated experience working cross-functionally with inter-department peers to influence processes and business decisions affecting client delivery.

🏖️ Benefits

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. • Remote first, Office friendly environment! No time to commute? No problem! • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.