Engineering Manager, Merchants

🕒 July 20

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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Burq

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

🏥 Healthcare

🏗️ Construction

💰 Pre Seed Round on 2021-06

Food & Beverage • Healthcare • Construction

Burq is a comprehensive delivery platform that enables businesses across various industries, including e-commerce, food, floral, health & wellness, and construction, to offer on-demand delivery services. By integrating with Burq, companies can connect seamlessly with multiple delivery providers, allowing them to scale quickly to new markets and improve customer satisfaction with same-day and efficient delivery options. Burq also provides advanced tracking technology and does not charge commissions, ensuring optimal delivery solutions for businesses. With a focus on easy integration and a broad network of delivery providers, Burq empowers businesses to offer reliable delivery services without the need to build their own infrastructure.

📋 Description

• Manage and grow engineering leads for Merchants Core and Merchants Growth • Run 1:1s, set goals, provide feedback, and develop your team • Own hiring for your teams — source, interview, and close strong engineers • Foster a culture of ownership, technical excellence, and direct communication • Own architectural decisions across billing, invoicing, checkout, dashboard, and the delivery promise engine • Write and review RFCs for non-trivial features — set the bar for how engineering decisions are made • Review AI-generated and human-written code with equal rigor — you understand every line that ships • Drive the evolution of Burq's merchant experience toward a full enterprise delivery platform • Own sprint health, backlog quality, and delivery predictability across both teams • Ensure KTLO (Keep the Lights On) work — billing reliability, notification infrastructure, account management — always has a home and never loses to feature pressure • Partner closely with the Merchants PM and designer to translate product strategy into engineering roadmaps • Maintain a clear boundary between Core (reliability, billing, KTLO) and Growth (product, promise engine, features) • Work directly with the Head of Engineering on org structure, hiring plans, and technical strategy • Collaborate with Customer Success on merchant operational pain — Core is the team closest to that surface • Partner with the Data team on financial reconciliation and analytics infrastructure

🎯 Requirements

• 5+ years of engineering experience, including 2+ years managing engineering teams • Proven track record managing multiple teams or a team of teams simultaneously • Architect-caliber technical depth — you can make and own hard decisions on billing systems, API design, and product infrastructure • Experience with Node.js/TypeScript, PostgreSQL, AWS, and Stripe (or equivalent payment infrastructure) • Comfortable at a high-growth startup — priorities change, you adapt without losing momentum • Player-coach mindset — you lead by example and can get hands dirty when the team needs it • Strong communicator with technical and non-technical stakeholders alike

🏖️ Benefits

• Competitive salary, stock options, and performance-based bonuses • Fully remote • Comprehensive medical, vision, and dental insurance