Senior IT Business Partner

🕒 August 7

🇺🇸 United States – Remote

💵 $117k - $175.5k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Act as the primary strategic technology advisor to the Managed Business unit • Influence multi-year technology roadmaps, investment prioritization, and technology portfolio decisions • Drive business value realization, adoption outcomes, and stakeholder satisfaction • Advise business leadership and related functions on technology strategy • Develop and maintain multi-year technology roadmaps in coordination with IT Business Partners • Manage technology demand intake, prioritization, governance, and value realization • Provide updates to the business on technology changes and upcoming capabilities • Build strategic business cases and investment recommendations • Apply a product-management mindset to roadmap planning, customer outcomes, adoption, and prioritization • Map end-to-end business processes across acquisition, onboarding, service delivery, customer success, billing, support, and retention • Lead AI, automation, analytics, and digital transformation opportunities • Lead transformation initiatives from ideation through value realization

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, MIS, or related discipline • 10+ years of experience in IT business partnering, consulting, technology strategy, enterprise applications, product management, business relationship management, or transformation leadership • 5+ years partnering with senior business leaders and executives • Experience developing strategic roadmaps, investment plans, and business cases • Experience supporting Managed Service Providers, broadband providers, telecommunications organizations, technology services firms, SaaS providers, or channel ecosystems strongly preferred • Understanding of subscription-based and recurring revenue business models • Knowledge of customer acquisition, onboarding, service delivery, customer success, retention, and growth motions • Experience supporting businesses providing technology, connectivity, managed services, cloud services, cybersecurity services, or digital services • Experience supporting businesses delivering technology and connectivity solutions into Multi-Dwelling Unit environments strongly preferred • Knowledge of multifamily housing, student housing, senior living, hospitality, venues, and mixed-use property markets • Understanding of managed Wi‑Fi, fiber broadband, smart property technologies, and digital resident experiences • Ability to translate MDU/MSP market trends and customer needs into technology roadmaps and business capabilities • MBA or advanced business/technology degree preferred • BRMP, PMP, ITIL, Agile, SAFe, TOGAF, COBIT, or similar certifications preferred • Experience leading enterprise AI, automation, or digital transformation initiatives preferred

🏖️ Benefits

• Eligibility for a bonus as part of the total compensation package • Benefits package (details provided via the employer's benefits information link)