Business Development Representative

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November 17

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CallTek

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B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

📋 Description

• **Market & Industry Research** ** Conduct ongoing research to identify trends, emerging markets, competitors, and potential areas for business expansion. • **Partnership Development** ** Support the development and nurturing of strategic partnerships, alliances, and referral relationships that align with company goals. • **Opportunity Analysis** ** Evaluate potential business opportunities and prepare data-driven recommendations for management. • **Proposal & Presentation Support** ** Assist in creating proposals, presentations, and reports that outline growth opportunities or partnership strategies. • **Cross-Department Collaboration** ** Work closely with marketing, product, and operations teams to align initiatives and ensure new business opportunities are executed effectively. • **Process Improvement** ** Identify internal process gaps or inefficiencies and contribute to solutions that enhance client experience or operational performance. • **CRM & Pipeline Management** ** Maintain accurate records of leads, partnerships, and business development activities in the company’s CRM or tracking tools. • **Performance Tracking** ** Support management in tracking KPIs related to growth initiatives, client engagement, and partnership success.

🎯 Requirements

• **Bachelor’s degree** in Business, Marketing, or a related field • **1–3 years of experience** in Business Development, Administration, or as an Executive Assistant, including project coordination (non-sales focused) and related business development experience • **2–3 years of experience supporting a CEO or CFO** • Strong **analytical, organizational, and communication skills** with excellent attention to detail • Comfortable **working cross-functionally** and managing multiple projects simultaneously • Proficient in **Microsoft Office Suite** and **CRM tools** (e.g., HubSpot, Pipedrive, Salesforce) • **Fluent English** at **C1 level or higher**, with **no accent** • **Key Traits** • Strategic thinker with a collaborative mindset • Curious and proactive in identifying new opportunities • Excellent communicator and relationship builder • Data-driven and resourceful problem solver