Communications Manager

🕒 July 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

👻 Ghost score 30%

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Logo of Candescent

Candescent

1001 - 5000 employees

Founded 2024

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

📋 Description

• Support Candescent’s U.S. media relations efforts, including story development, pitch coordination, and earned media opportunities • Build relationships with business, technology, fintech, and cybersecurity media • Prepare spokespeople for media engagements through messaging, briefing materials, Q&A documents, and supporting content • Execute PR strategy in the U.S. and support measurable outcomes such as brand awareness, executive visibility, share of voice, and message pull-through • Develop and maintain a U.S. PR calendar aligned with product launches, campaigns, events, and market moments • Serve as day-to-day liaison with the PR agency, coordinating briefings, planning, pitching, deliverables, timelines, and performance tracking • Partner with the social media manager to amplify earned media and integrate PR into broader campaigns • Support executive thought leadership programs, including bylines, media commentary, podcasts, speaking opportunities, and messaging on AI, agentic AI, verified trust, fraud, and digital identity • Support data-driven storytelling by translating insights into narratives, content, and campaigns • Provide PR and internal communications content for client and consultant newsletters • Support recurring internal communications and employee-facing storytelling • Support executive town halls and internal presentations with messaging, talking points, and materials • Track, analyze, and report on U.S. PR performance • Assist with reputation management, issues response, and incident-related communications

🎯 Requirements

• Bachelor’s degree in public relations, journalism, communications, marketing, or a related field, or an equivalent combination of education and relevant experience • 3–5 years of PR or communications experience, including U.S. media relations experience in B2B, fintech, SaaS, or agency environments • Proven experience securing coverage in business, technology, fintech, cybersecurity, or related media • Experience working with and briefing PR agencies • Strong news judgment and ability to identify, develop, and pitch compelling stories • Excellent writing, editing, and proofreading skills • Strong understanding of AP style • Experience preparing executives, spokespeople, or subject matter experts for media engagements • Ability to develop messaging, briefing documents, Q&A materials, bylines, commentary, and communications content • Experience supporting executive thought leadership programs • Comfort supporting reputation management, issues response, or incident communications • Familiarity with PR measurement, reporting, share-of-voice tools, and data-driven insights • Strong project management skills • Ability to manage competing priorities, deadlines, and stakeholders • Ability to operate independently in a lean, fast-paced environment with ownership and follow-through

🏖️ Benefits

• Full-time employment • Virtual work arrangement

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