Practice Management Implementation Specialist

Job not on LinkedIn

🕒 October 8

🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cantata Health Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1975

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cantata Health Solutions is challenging the convention of complexity and transforming care for Behavioral Health and Human Services with Arize, an innovative EHR solution designed to simplify work and eliminate the frustrations of outdated systems. Developed by experts driven by empathy with deep industry experience, Arize puts you in control—with tools that can run right out of the box, or can be easily configured to adapt to providers’ work. With integrated features like built-in telehealth, full mobile functionality, and real-time team collaboration, Arize eases workloads and empowers providers to elevate care to improve lives.

📋 Description

• Support customer requests for New York EHRs through discovery, requirements gathering, specification, testing, and delivery • Participate in discovery sessions and document current-state workflows, requirements, and open questions • Write functional specifications including business rules, worked examples, and edge cases • Perform software and integration testing of implemented solutions • Build and execute test cases using realistic data across multiple scenarios • Resolve issues requiring changes to implemented software applications and solutions • Document defects and evidence clearly and drive them to closure • Verify data flow and mapping between EHR platforms • Gather and review customer feedback and requirements with the development team • Prepare customer-facing documentation, including user guides, quick-reference sheets, and release notes • Deliver end-user training and post-implementation support • Maintain the request log and provide routine status updates to customers and internal stakeholders • Handle protected health information in accordance with HIPAA and company policy • Complete other duties and projects as assigned

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Behavioral Health, Information Systems, or related field (or equivalent experience) • 3+ years of experience in a business analyst, QA analyst, implementation, or application-support role for customer-facing software • Preferably experience in behavioral health or human services settings • Ability to gather detailed requirements and translate them into clear, structured functional specifications • Strong testing discipline, including deriving test cases from requirements and documenting results with supporting evidence • Comfort working within regulated environments requiring accuracy, documentation, and adherence to established standards • Ability to manage multiple requests and workstreams while maintaining follow-through and quality • Clear written and verbal communication skills for customer sessions, internal coordination, documentation, and training • Sound problem-solving skills with a practical, methodical approach to issue resolution • Ability to work independently and collaboratively with customers, developers, and internal stakeholders • Strong understanding of healthcare workflows, revenue-cycle concepts, and front-office operations • Ability to travel up to 25% as needed • Preferred: experience with behavioral health EHR platforms • Preferred: familiarity with New York behavioral-health programs and payment methodologies, including NY Medicaid, OMH/OASAS, APG, CCBHC PPS and OTP • Preferred: knowledge of HIPAA, 42 CFR Part 2, and other behavioral health compliance standards • Preferred: CBAP/CCBA, CSPO/CSM, PMP, or ISTQB/CSTE certification

🏖️ Benefits

• Fully remote workforce • Flexible schedule • Medical, dental, and vision insurance • 401(k) with match • Legal benefits • Short-term and long-term disability coverage • Life insurance • Paid time off • Employee recognition rewards points • Performance-based bonuses • Employee referral financial incentives

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