Concierge Gen Ops Specialist, Principal Coordinator – Velocity Black

Job not on LinkedIn

🕒 August 7

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $56.8k - $64.8k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capital One

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Communicate with clients, restaurants, vendors, and team members to deliver service across dining, experiences, travel, and luxury goods • Source content ideas and submit them to the Content Team weekly • Complete end-to-end member requests • Provide high-value concierge service for Velocity Black customers • Handle customer requests through the concierge service’s chat and digital interfaces

🎯 Requirements

• High School Diploma, GED, or Equivalent Certification • At least 1 year of Luxury Hospitality experience • Adaptability and multitasking • ‘Yes first’ mentality • General knowledge of high-end experiences, luxury goods, and restaurants • Experience working with high net worth individuals and clients • Entrepreneurial, problem-solving attitude • Excellent, clear, and effective verbal and written communication skills • Experience in a collaborative and transparent environment • Ability to work in a high-pressure environment with tight deadlines • Flexible availability to work evenings and weekends • Bachelor’s Degree preferred • 2+ years of Luxury hospitality experience preferred • Capital One will not sponsor a new applicant for employment authorization for this position

🏖️ Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits • Benefits supporting total well-being • Benefits eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level • Flexible working hours